I had a great experience buying a new car with the salesperson name Lori. (I'd give her five stars) She is a very accommodating and knowledgeable and honest person. But I had a very very very very bad experience with the Finance person named Isaac. Store closes at 8 pm, but I got there at 7:20 pm. As you know, buying a car is not easy, and time-consuming even if everything all goes smoothly, it takes time. I, myself, had been in the Auto industry as a finance manager for over seven years, so I understand how grueling the process is. My issue was with Isaac, when I went into his office to finalize the deal with signing the documents, he wasn't in a good mood, and of course, he did not welcome or greeted me. I was OK with all this as I'm sure he wanted to go home, it was getting late. However, his attitude got worse as he didn't want to go over any products and just wanted me to sign all the papers fast without any explanations which bothered me a lot. Being in this business and trying to understand him wanting to go home, he still has to do his job. My point is he was very insulting and needs some job and etiquette training. However, I did enjoy working with Lori. Thank you for listening to my rant!.