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Sales Department
Toyota Direct
Columbus, OH
2,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 14, 2026
Good service and better price !
Isatou was very nice and knowledgeable. Good customer services ! Always helpful, she make us feel like family
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by mustafamahamud.uma
Verified Customer
Verified Customer
Employees Worked With
April 14, 2026
Great service at TD.
I was assisted quickly, and the customer service lady was friendly, efficient, and very helpful.
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by senahohoabu
Verified Customer
Verified Customer
Employees Worked With
April 14, 2026
Have requested call back from service manager at time of
service and called back nearly every day for 10 days and never received a call back. Very disappointing.
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by Disappointed
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (123 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free WiFi
- Drive-In Service
- Express Service
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- free popcorn & filtered water
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Television
- Vending Machines
