Toyota Ford of Greenfield

After having spent approx 1 month researching vehicles, test driving, and speaking to salespeople at dealerships, I had narrowed my search down to either a Hyundai Accent of a Ford Fiesta, as I was looking test driving, and speaking to salespeople at dealerships, I had narrowed my search down to either a Hyundai Accent of a Ford Fiesta, as I was looking for a high mileage affordable car for my commute. Both of these cars are in high demand and short supply, especially with a manual transmission, which was one of my top requirements. After experiencing pressure sales tactics, being given the run-around, and down right rudeness at other area car dealerships, I was getting pretty discouraged about the whole situation. At this point, I used the "Build a Car" service on the AAA website, which is a membership benefit where AAA negotiates a low price on new cars at participating "certified" dealers. I put in the Ford Fiesta, and started receiving calls and emails from the dealerships who had recieved the info about what I was looking for. While one local dealership did find me a Fiesta that met my needs, the salesman took on a rude and patriarchal tone when it came time to negotiate a price. Not good. Then I received a friendly and enthusiastic email from Ryan Devaney at Ford of Greenfield. He indicated that the Fiestas were in short supply, but that they had a 2012 Focus on the lot that could be just what I was looking for. I went up and test drove it, negotiated a great price for the vehicle in a mutually respectful manner, and bought the car that day. Ryan was professional, thought "outside the box" and motivated me to do so as well. I would highly recommend Ryan and this dealership based on my experience there. More

My husband and I were looking for a car that best suited our needs, and Carol Buker at the Ford of Greenfield was just the right person to help us out. We are very happy that we decided to go with the Ford our needs, and Carol Buker at the Ford of Greenfield was just the right person to help us out. We are very happy that we decided to go with the Ford of Greenfield to purchase a new car. Everyone that we spoke with there was very helpful and friendly, and the service was impeccable. We were both very impressed with Carol's professionalism and honesty. We shopped around for a while and spent a long time trying to find the best deal, and the Ford of Greenfield offered the best. Carol was happy to answer any and all of my extensive questions (being a first time new car buyer). It was great to have a friendly face to help us in the process, and to have someone we felt that we could trust. We are very happy to recommend the Ford of Greenfield to anyone looking for a new or used car......you won't be disappointed. Thank you Carol!!!! We love our new car!! :) More

Going to look for a car isn't an everyday thing. After my last experience I put it off as long as I could. The people at Toyota of Greenfield made it easy, convenient and went out of their way to help Ron last experience I put it off as long as I could. The people at Toyota of Greenfield made it easy, convenient and went out of their way to help Ron and I. The salesman wasn't high pressure. The advertisement that I asked about was honored even though it was past the date. Marty Kendrick was helpful, knowledgeable, forthcoming with any answers that I asked. I have a new car and I love it. I would tell anyone that is looking to give them a try. If they don't have it on the lot, they will find it for you. More

We both found Mark Caloon very informative and easy to work with. He wasn't pushy and was willing to make a good deal. He came right out when we visited the first time and let us test drive the vehicle o work with. He wasn't pushy and was willing to make a good deal. He came right out when we visited the first time and let us test drive the vehicle on our own. We love our Ford already and found the quality surpassed many of the other vehicles we tried at other dealerships. I know myself the service department is good, having been there once before to service my Toyota. I look forward to purchasing a Toyata in the future with Mark being my salesman. We found it refreshing that Ford had computers at all work stations and seemed to be up with the times. Just in waiting for the final receivership of the truck I was able to look around and see how busy Ford was and to see how well the other sales people worked with all age customers. We would not hesitate to recommend Ford of Greenfield to any of our friends. Thanks so much Mark. Shirley and Michael Majewski More

Mike was very nice. He wasn't pushy at all. He worked with us to make the numbers workable. Everybody at the dealership worked together and the atmosphere was very pleasant. I would definately go back with us to make the numbers workable. Everybody at the dealership worked together and the atmosphere was very pleasant. I would definately go back to Greenfield to buy another vehicle. Amy More

Marty was very helpful in finding the right car for us at the right price. I appreciated that he never pressured us into making any decision and was straight forward with all the prices given us. I felt very the right price. I appreciated that he never pressured us into making any decision and was straight forward with all the prices given us. I felt very comfortable with the sales negotiation to the financing. I would very much recommend Marty and the Toyota of Greenfield dealership to my friends and family. Fred Wheeler More

When I found the 2010 Toyota RAV4 on the site through Edmunds, it was the best price I had seen for a brand new Toyota. We arranged for a trip over on Saturday through Shane Barbato. Shane was just del Edmunds, it was the best price I had seen for a brand new Toyota. We arranged for a trip over on Saturday through Shane Barbato. Shane was just delightful to work with. He gave us a good overview of all the features of the RAV4 and took us for a test drive. Shane was extremely friendly, knowledgable about the vehicle and easy to work with. I felt like I was dealing with an old friend. When we decided this was the car we were looking for, Shane walked us through the entire process and arranged to have us talk to Faith Mba - very knowledgable about the financial end of it. Faith is also very friendly and pleasant to deal with. The manager sat down with us also and explained why the reduced price was the lowest price we could get. He was also very patient and explained everything completely. The folks at Greenfield couldn't have been any nicer. When our car was delivered to us at the Warren County, NY DMV, the two gentlemen we met there were also great. John knew just about everything we needed to get the car on the road and obtain the plates. We ran into a little glitch with the insurance but it was resolved quickly. The whole process was pretty pain-free. I have spoken with Shane several times on the phone and he continues to be helpful and willing to assist with any questions or issues I have. He definitely exceeded any expectations we had in dealing with a sales person. He is just wonderful. I would definitely recommend Toyota of Greenfield to my friends and family. Thanks to you all! More

My husband and I found Mike to be very friendly and informative. He answered all of our questions and was not pushy (something that really irks me about some sales people.) I will gladly recommend Mi informative. He answered all of our questions and was not pushy (something that really irks me about some sales people.) I will gladly recommend Mike and the Greenfield Dealership to my friends. More

Rick was a pleasure to work with and his assistance in finding exactly what we were looking for was refreshing. Rick was very accommodating while my wife and I were there and made sure we were making the finding exactly what we were looking for was refreshing. Rick was very accommodating while my wife and I were there and made sure we were making the correct decision in our choice. More

Had to order a Focus (wanted a 5-speed manual). Mark told us it might be as long as 10 weeks, and it was just about that. He was good about getting updates for us, and great on delivery! Bev was exc told us it might be as long as 10 weeks, and it was just about that. He was good about getting updates for us, and great on delivery! Bev was excellent with service on our 2008 Edge. Friendly, courteous, and went out of her way to make arrangements for pick up and delivery. More