Toyota Knoxville

Routine service experience What was exceptional with this service experience is that Mary Linebaugh went over the complete checklist, reviewing the status/condition of each item What was exceptional with this service experience is that Mary Linebaugh went over the complete checklist, reviewing the status/condition of each item. I have always received the checklist and glanced at it. It was very good to review the details this time. Note - software glitch: items below - the service department is not listed; one question related to sales, not service; and the rate this service center stars were not available to be checked. More

Execllent service everybody was very nice and the work done on my car was excellent! very happy with work done on my car. Thank you all for your service.! everybody was very nice and the work done on my car was excellent! very happy with work done on my car. Thank you all for your service.! More

Quick drop off for 15,000 maintenance check. Each interaction we have had with Toyota Knoxville has been exceptional. We moved from another city where we were good friends with the dealership ow Each interaction we have had with Toyota Knoxville has been exceptional. We moved from another city where we were good friends with the dealership owners. We received exceptional treatment there and did not quite know what to expect without those personal connnections. We have not been disappointed with our move to this dealership. We have always been treated with consideration, explanations of service have been clear and thorough and the individuals always friendly. We have been so impressed that we leased a car through this dealership rather than return to our former dealership. Thanks Toyota Knoxville! More

Service Got appointment very quickly. In and out very quickly just as promised. Everyone was very nice. Car was ready when they said it would be. Got appointment very quickly. In and out very quickly just as promised. Everyone was very nice. Car was ready when they said it would be. More

Consistently top notch service I appreciate Toyota Knoxville's consistent performance. My latest visit was a breeze. They even finished earlier than projected! What I like most i I appreciate Toyota Knoxville's consistent performance. My latest visit was a breeze. They even finished earlier than projected! What I like most is that even when things aren't perfect (nobody's perfect - right?), they make it right and are courteous and professional. More

Service I bring in my vehicle every 5000 miles to be serviced. I have always been treated very nice, and everyone is very friendly and accommodating. Every I bring in my vehicle every 5000 miles to be serviced. I have always been treated very nice, and everyone is very friendly and accommodating. Everyone in the service department makes you feel very comfortable. More

Good Experience Everything went very smoothly. I was greeted promptly, taken care of in a professional manner, and all questions answered, thanks so much Patrick D Everything went very smoothly. I was greeted promptly, taken care of in a professional manner, and all questions answered, thanks so much Patrick D. Roberts. More

PURCHASE OF HIGHLANDER & 1ST SERVICE VISIT Everyone has been great to work with from Eric Abbot helping me choose my Highlander this past June to Matt Goss taking care of me during my first ser Everyone has been great to work with from Eric Abbot helping me choose my Highlander this past June to Matt Goss taking care of me during my first service visit. More

Great service needs to be rated as excellent. So I am proud to respond to this review. I had the auto butler done and rotated tires and checked fluid levels, so th needs to be rated as excellent. So I am proud to respond to this review. I had the auto butler done and rotated tires and checked fluid levels, so the time went by quickly as I sat and waited. More

Recall and drivers side Window repair I brought my Rav 4 in for a recall and asked for your service technicians to look at the drivers side window because it wasn't working properly. Chris I brought my Rav 4 in for a recall and asked for your service technicians to look at the drivers side window because it wasn't working properly. Chris Palumbo said they would look at it and get back to me on a repair cost. I left the car and asked Chris to call me when he knew more. He did call back and recommended some repairs which I did have the cabin air filter replaced. I had no idea there was one. He said it should be ready to pick up soon after. Chris called back and said it was ready to pick up within about 30 minutes. When I got there to pick it up there was no charge for repairing the window. That was a great relief and I really appreciated that. Overall a pain free visit and also feel more comfortable with my teenage son now driving this car. Thank you, Mark Miles More