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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,970 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,970 reviews

March 18, 2023

Being disabled, I’ll say this… take care of your customer…. If you do good by a customer, they will tell their buddy, you xxxx off a customer, and they will tell everybody, and when you have a repea More

by Shawnborch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Brunell, John Cabal, Robert Hall, Kelsey Ritland, David Steffen, Jordan Story, Rob Hourani, Jeff Zabel, Roy Amrani
Mar 18, 2023 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Dear Mr. Borch, Thank you for letting us know how we faired while you were at the Dealership. It saddens me and the Team to know that we fell short of the mark and for that I am deeply Sorry! I left you a voicemail earlier asking you to call me on Monday so we can discuss what transpired and make sure it does not happen again. I look forward to you call and I hope you have a great rest of your weekend. Sincerely Rob Hourani General Manager 360-715-4264

Mar 18, 2023 -

Shawnborch responded

I have no problem calling you on Monday to talk about all that’s transpired…

Mar 18, 2023 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Dear Mr. Borch, Thank you for your quick reply. I would love to hear from you on Monday. Please reach out to me by calling 360-715-4264. I have a 10 am meeting and a 2 pm meeting which should last about an hour each. Aside from that, I am available all day. Sincerely Rob Hourani

March 18, 2023

This was my first toyota and it was the easiest and unpressured car purchase I've ever had. More

by unser4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Milbrandt, Thomas Coates
March 18, 2023

Thank you dealer Carter work hard and beyond help me get into the track absolutely love it More

by colleencoggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Tipton
March 18, 2023

Saige was very helpful and found me something i like. I highly recommend the Toyota dealership and will recommend to my family and friends! More

by antioniob2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saige Wilbur
March 18, 2023

My Service Advisor Kelsey was efficient, knowledgeable, and engaged. She even remembered and had repaired a small item I mentioned after the initial checkin. Time of service was not "instant" because the More

by Ag6v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Ritland
March 16, 2023

Happy and pleased thanks for the great work ya know what I’m saying dog More

by WJA213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Trevor Hare, Robyn Moehrle, Nick Ramirez
March 15, 2023

Friendly, responsive, honest service. Clean organized service dept that is full of skilled techs and equipment to fill anyone’s needs. More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Ritland
March 14, 2023

Got my GX 460 here, couldn't be happier. Unless they gave me the car for free of course. I worked with John Cabal on the deal, who is transparent, patient and straight-forward with no surpri More

by Smugglinstew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cabal, Jordan Story
March 13, 2023

Toyota Mercedez-Benz Bellingham is a reliable dealer. Staff are accommodating and courteous. Thank you More

by MASL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Dimitri Zourkos
March 13, 2023

THIS IS A QUALIFIED 5 STAR! The qualified part is the installation of an apparently defective oil plug seal or the oil plug was not tightened according to specs. This resulted More

by olanptratchel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameel Mohamed
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