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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,971 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,971 reviews

May 18, 2022

Dimitri was very helpful. The truck was washed after service and all the details of the inspection were explained fully. More

by M_DEFRIES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
May 18, 2022

I am always treated nicely when I come in. All of the staff is knowledgeable and respectful. I trust them with my cars More

by PAULANDNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew was very polite and helpful
May 18, 2022

as our vehicles are fairly new we only need maintenance work done and it is very professional and timely. More

by CLEVESRPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
May 18, 2022

The advisor was very helpful. Although we did not have a prior appointment, he "squeezed us in" knowing that we must cross two international borders from home to the dealership. T More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
May 17, 2022

My oil change took over two hours to complete. And I was never given a detailed item list of charges More

by JIMSKERJANC
Recommend Dealer
No
Employees Worked With
Called in .
May 20, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am sorry that you had a poor experience in service. I have talked to the service people involved. You should be hearing from one of them if you have not already. We value you as a customer and hope that we can earn your trust. Feel free to call me if you do not hear from one of the service personnel. Rob Hall Customer Retention Manager Toyota of Bellingham 360-676-0600

May 17, 2022

This is my second car from this dealership. Very much impressed with the quality of customer service, sales and finance. Carter and Dino are simply the best. More

by miocdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Tipton
May 16, 2022

Got us a Rav4 Hybrid in the color, trim, and options we wanted exactly by placing our request on their "allocation" wish list. The stars were aligned, and Nick was great setting our expectations and makin More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Medel, Nick Bruce
May 16, 2022

I bought tires from Bellingham Toyota 20,000 miles ago. Last week at my regular maintenance appointment I had a slow leak in one of my tires. Not only could they not fix it, there solution was to buy a who More

by dgclaeys
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri Zourkos
May 16, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Good afternoon, I am saddened to see such a low score in regards to the service we provided. I had a chance to review your service records and based on the vehicle being all wheel drive and the tires having nearly 26,000 miles on them the tread difference when putting on just 1 tire would be to much and would cause damage to the differential and transmission of your vehicle. The rear tires measured at 5/32" and fronts tires measured at 6/32" Toyotas safe standard with tread measurements is 2/32" difference between tires is acceptable. A new tire has nearly 10 - 11/32" which would leave a 5/32" difference, that is why the technician is recommending to replace the tires. I would be more than happy to look at the tires with you and help in any way I can. Thank you, John Springer Service Director 360-715-4271

May 15, 2022

These guys are great. Very professional. They kept to their schedule and went beyond expectations. More

by joshhoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
May 15, 2022

Very organized and respectful. The drop off and pickup experience was much better than I anticipated More

by CHERYL.MILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
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