
Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Our Service Department assistant, Dimitri, went above and beyond to help us repair a 2009 Prius that we’d just purchased from a private seller. Just one month after purchasing it, we discovered it required a beyond to help us repair a 2009 Prius that we’d just purchased from a private seller. Just one month after purchasing it, we discovered it required all new battery packs. Once in the shop for those, however, the technicians discovered other crucial parts for keeping the batteries from overheating were missing. Dimitri did everything he could to locate those parts and get them shipped to us, which proved quite difficult. Ten days later, he must have pulled all his favors in order to get the hybrid specialist to complete our job on a Saturday. More
Masha gave us great service. She helped us find a car that met our needs!! The transaction was smooth and very organized!! Very friendly staff!! She helped us find a car that met our needs!! The transaction was smooth and very organized!! Very friendly staff!! More
Brandon, my customer service representative was great. Very friendly and professional. I’m willing to bet you don’t pay him nearly what he is worth though. All the money goes to the top, am I correct. . $ Very friendly and professional. I’m willing to bet you don’t pay him nearly what he is worth though. All the money goes to the top, am I correct. . $300 per hour for service is absolutely ridiculous. I felt violated after I had to pay that much. I can’t ever see coming back and paying that much of my hard earned money. You are xxxxxx your customers with charges that high. More
All associates were freindly and professional , the work and my truck were done on the time the shop said it would be. My truck was parked and waiting for me when I showed up. Thank You to all who had a han and my truck were done on the time the shop said it would be. My truck was parked and waiting for me when I showed up. Thank You to all who had a hand in working on it for me. It was a pleasure. More