Toyota Mercedes-Benz Sprinter of Bellingham

When I scheduled my appointment I specifically said I needed an oil change on my 2019 tundra.. When I arrived at my appointment I specifically reminded them that I was here for a oil change and my 20000 needed an oil change on my 2019 tundra.. When I arrived at my appointment I specifically reminded them that I was here for a oil change and my 20000 mile service. The young lady behind the counter was confused and was about to do my 25000 mile service until I had to remind her again. All in all that wasn't really that big a deal as you got corrected right away and there was no issues. The issue that I have is at the end of the appointment, his appointment, rather than bringing my truck up to the front of the dealership near the service Bay where I dropped it off at, the young lady takes me out the back door of the service Bay and points me to the back of the service lot and said your truck is out there you can go ahead and grab it from there and hands me my keys and sends me on my way. I had to walk all the way to the back of the parking area where you keep all the other vehicles to find my truck and my truck was parked next to a prius and a delivery van. To make things even better, behind my truck was another tundra is Indra and after wedging myself into my vehicle it took me about 10 minutes of going back-and-forth until I was finally able to leave the parking area. In the future I think it would be much better if your service department would bring the vehicles that just finished their oil change up to the service area instead of making the customer walk all the way in the back. More

Great and easy to work with, went in for a service and the wait time was not long at all. A plus is they even clean your car. Thank you the wait time was not long at all. A plus is they even clean your car. Thank you More

The technicians were friendly, knowledgeable and had my repairs done ahead of schedule. They took the time to run a proper diagnostics test and were able to make the perfect repair. repairs done ahead of schedule. They took the time to run a proper diagnostics test and were able to make the perfect repair. More

Great service friendly staff. Oil change and filters changed in our Toyota Scion xB. We always use this dealership as they have been trustworthy. Thanks changed in our Toyota Scion xB. We always use this dealership as they have been trustworthy. Thanks More

Buying a car is never an experience a person looks forward to, but this time was different. I have nothing to say but great things about the dealership and personnel-especially my salesperson, Joel Th forward to, but this time was different. I have nothing to say but great things about the dealership and personnel-especially my salesperson, Joel Thompson. As a sales professional/trainer for over 25 years, I was impressed with his professionalism/knowledge-excellent hire! More

The entire team was very welcoming, which always helps reduce that stress level when deciding to purchase a vehicle. A return visit for my next purchase in a couple years is highly likely! reduce that stress level when deciding to purchase a vehicle. A return visit for my next purchase in a couple years is highly likely! More

Efficient, friendly and fair. Daniel came in on his day off so I could get my car back sooner. Great service and communication. It's convenient to be able to communicate by text. Daniel and his team respon off so I could get my car back sooner. Great service and communication. It's convenient to be able to communicate by text. Daniel and his team respond fast. More

Incredibly nice and personable. Worked with me and for me. My situation was unique and Carter worked with me and got me what I needed. Great conversation. Felt zero pressure. Every person I talked to here me. My situation was unique and Carter worked with me and got me what I needed. Great conversation. Felt zero pressure. Every person I talked to here was absolutely amazing. More

I am always impressed with the professionalism and how clean and welcoming the place is. They definitely make sure that their customers are happy and remain happy. clean and welcoming the place is. They definitely make sure that their customers are happy and remain happy. More

Got a great deal on an oil change and had a couple other issues addressed that I didn’t even know about. All the staff were great! issues addressed that I didn’t even know about. All the staff were great! More