Toyota Mercedes-Benz Sprinter of Bellingham

Great Experience It was my wife and I first time driving or buying a Mercedes and coming up to Bellingham to deal with Mike was way beyond our expectations. Mike knew It was my wife and I first time driving or buying a Mercedes and coming up to Bellingham to deal with Mike was way beyond our expectations. Mike knew exactly what we were looking for and worked diligently to get us the best possible deal he could. Mike is all about the customer and he showed this to us by coming in on his day off because that was the only day that worked for us. He is very knowledgeable about the vehicles and had satisfying answers when asked about different models and/or features. I will send every family and friend to mike in the future because I think he is an exceptional salesman. More

We had a very positive experience dealing with Michael. We were not quick to make a decision which resulted in three visits and extra time on his part, all the while knowing we were still “shopping”. Mi We were not quick to make a decision which resulted in three visits and extra time on his part, all the while knowing we were still “shopping”. Michael was well informed about his product and was not opposed to Internet searches on our behalf. He absolutely did not pressure us or contact us regarding vehicles we had no interest in. We most definitely would recommend Michael Litzinger for your auto needs. More

Got me exactly what I was looking for When I decided to replace my 2005 Tacoma with a 2020 model I decided to check several dealers and to get the exact one I wanted with certain options b When I decided to replace my 2005 Tacoma with a 2020 model I decided to check several dealers and to get the exact one I wanted with certain options but not all the bells and whistles. Michael was the only salesman(along with Peter the sales manager) who took my request seriously and didn't try to sell me something I didn't want. Within a month I had a new Tacoma built in Texas and shipped to Bellingham. Very happy with both the truck and the top notch service. More

While the staff is great and I love my Toyota, I’m disappointment when they say they will wash and vacuum my vehicle and they don’t. The vehicle was washed on the outside this last time, but not vacuu disappointment when they say they will wash and vacuum my vehicle and they don’t. The vehicle was washed on the outside this last time, but not vacuumed or windows cleaned. It also took a really long time to get my vehicle back. Was in service until the afternoon. More

Very pleased with the honesty and politeness of the sales team. Crystal was very professional and friendly through the whole process. We are very pleased team. Crystal was very professional and friendly through the whole process. We are very pleased More

This was a great place to purchase a car. Jacob the salesman was super nice and accommodating. I will most definitely be coming back for future vehicle needs. salesman was super nice and accommodating. I will most definitely be coming back for future vehicle needs. More

Much better experience this time around. Daniell was very attentive, professional and a pleasure to work with. Wait time was just what I expected (1 hour). Thanks! attentive, professional and a pleasure to work with. Wait time was just what I expected (1 hour). Thanks! More

Alyssa was great to work with. I was given a printout of what was done and what things I will have to do in the future. She gave me a full description of each of the line details. I didn't feel pushed or what was done and what things I will have to do in the future. She gave me a full description of each of the line details. I didn't feel pushed or rushed. I had the transmission fluid replaced, an oil change, and rotated & balanced the tires on my Lexus. Great work done! Feels like new. I will definitely go back again. They deserve the five stars. More

The service is excellent to me , but the labor charge is a bit too expensive. Once the service is done , I feel it is worth to pay for it. a bit too expensive. Once the service is done , I feel it is worth to pay for it. More

20k service. Scheduled an appointment days ahead of time 20k service. Scheduled an appointment days ahead of time - service took 1hr 15min. Arrived to pick up car :25min post-operator calling me. Still 20k service. Scheduled an appointment days ahead of time - service took 1hr 15min. Arrived to pick up car :25min post-operator calling me. Still standing in bay. +10 min Still standing in bay. +10 min Toyota to me: “I’m sorry sir your car will be another 15-20min” Me to Toyota: “what? Why? You already called and said it’s ready.” Toyota: sorry Sir, our car washing station is down. Me: I didn’t come here for a car wash. Me: 30 minutes later. Upset. Not happy. This place is a joke. Me: I finally get to my car, it is haphazardly washed, zero drying, and most odd of all, my INTERIOR front passenger door, is wet like we just had a water fight INSIDE the car. Seriously Toyota???? Wtf?!?!?!? I had to ask for towels so I could dry out my own car, and I never even asked for the haphazard washing. Especially washing my interior cabin doors. WTF?!? This was a terrible experience and I’m not pleased The ONLY person who did a single positive this was the Service manager - a female - she had a new cabin filter installed for me as a way of saying sorry. She is the only employee who didn’t just offer excuse but she had solutions. And that mattered. _______ More