Toyota Mercedes-Benz Sprinter of Bellingham

Sage was efficient and attentive. This was my first visit to Toyota of Bellingham service department and was very pleased with the experience. I’m happy to use them again. to Toyota of Bellingham service department and was very pleased with the experience. I’m happy to use them again. More

Excellent customer service. Went in to look at a used car not planning to buy the same day but got a great deal and traded in my car. I didn't have the title with me so John and the management team had a lot not planning to buy the same day but got a great deal and traded in my car. I didn't have the title with me so John and the management team had a lot attendant follow me home 30+ miles to get the title!!! Highly recommend these guys! Thank you. Thomas T. La Conner, Wa More

Very relaxed no pressure sales. The sales floor is clean and calm, very pleasant experience. My sales rep is very knowledgeable about the products and also very forth coming with pertinent information conce and calm, very pleasant experience. My sales rep is very knowledgeable about the products and also very forth coming with pertinent information concerning the sale. I will go back and purchase again in the future. More

Bought my car here 5 years ago and even though my free car service has needed I still bring my car here because they’re friendly, efficient and honest. Great people, great service and I feel comfortable a car service has needed I still bring my car here because they’re friendly, efficient and honest. Great people, great service and I feel comfortable and safe bringing my car here! More

The dealer we dealt with was very friendly and knowledgeable in answering of all our questions I'm very pleased with our new car and options knowledgeable in answering of all our questions I'm very pleased with our new car and options More

All I can say about that dealership is excellent special its people 3 outstanding people Richard Burrell Jordan and the lady in finance sorry dont recall her name thank you for all your he special its people 3 outstanding people Richard Burrell Jordan and the lady in finance sorry dont recall her name thank you for all your help More

Thanks for a great experience Gerald and Richard went above and beyond to find us our awd sienna. You were great at explaining the details and making it all work smoothly. Than Gerald and Richard went above and beyond to find us our awd sienna. You were great at explaining the details and making it all work smoothly. Thanks! More

Bellingham Toyota has been very responsive to us and our needs. Very fair, consciences, and no pressure. I will not hesitate to recommend Bellingham Toyota. needs. Very fair, consciences, and no pressure. I will not hesitate to recommend Bellingham Toyota. More

I have only had my car serviced here. Excellent service none the less. Always finished in a timely manner and very kind service department. Thank you none the less. Always finished in a timely manner and very kind service department. Thank you More

Not what I expected I went to this dealership to find a 4Runner. My sales guy, Nick, introduced me to one that looked pretty good, and we took an extended test drive. W I went to this dealership to find a 4Runner. My sales guy, Nick, introduced me to one that looked pretty good, and we took an extended test drive. We got as far as the horse-trading on the finances, when he came back and admitted an error: it was a RWD, not an AWD!! He was appropriately apologetic. I felt badly for him, but that was a deal-breaker. I was considering a wide range of vehicles besides the 4Runner, including a Subaru Outback, Honda CRV, Mazda CX-5, and even another Jeep Grand Cherokee. Nick got back to me a couple days later letting me know he had just received two 4Runners in stock: a 2017 and a 2018. Turns out the latter is the rare "3rd row" version, but otherwise, both were trimmed out to my specs. Here's where I'll do the pros / cons: Pros: admitting an error and calling me when vehicles matching my interest came in Cons: never a great idea to badmouth the competition brands, particularly the Jeep, which I had already expressed had been one of my favorite vehicles. But Nick is young and seems eager to learn. I'm sure he can be coached appropriately. Anyway, back to the 4Runners; I actually had an appointment at Subaru the following day, and it was looking like the Toyotas were not going to be in line with my price range. Seems like they were being fair on all accounts. Nick then directed me back -- as did the sales manager, Richard -- to thinking about a Rav4, which hadn't really been on my radar (nor, for that matter, the Highlander). But Nick took me out and showed me one. It was really nice! No leather, no heated seats, no Apple Play...but all the safety features, a really stand-out cloth seat color pattern, and flawless bodywork. We took a short test ride, and I was impressed. We went back to horse-trading, and they met most of my conditions, including throwing in a tow hitch. On to the finance manager. Mind you, it was nearing 9:30 pm by this time, and I will take ownership of what happened next. Namely, I had negotiated a rate that was quite favorable. I hadn't intended on getting an extended warranty -- all the mags and pundits say not to, that they will never pay for themselves, but the terms actually did seem pretty favorable -- but I added it in. Unfortunately, what I didn't realize until after things were signed, is that because I extended the number of months on the terms, the rate increased by a percentage point plus. Not very keen on that, but the monthly payment was at my limit, so I talked myself into taking it. Most likely, I'm going to shop loans to reduce the rate. I will say that Nick, Andre (? -- finance guy...it was late, he didn't have a card, and my brain was tired), and Richard were all really pleasant to work with. One last thing: I discovered a screw in my right rear tire the next day (or day after). Ugh! Nearly new tires. Both Toyota -- who I was able to get in to see right away, though the woman I worked with was "on loan" from the Mercedes side of the house, and Discount Tire claimed that due to the position of the screw, the tire could not be plugged or patched safely. I did ask - and Nick did return my call -- whether I was covered and/or whether there was anything they could do given I had *just* made the purchase, but no joy. Bummer. Out a couple hundred bucks for a tire, but DT also sold me a discounted hazard plan on all 4 of my tires, so it is what it is. All in all, I'm mostly pleased with the experience, as outlined. I would likely have argued for a better rate even with the extended warranty, and maybe pushed a bit harder on the tire, but none of those things will cause me to lose sleep. I would definitely recommended Toyota of Bellingham. Oh, and the reason I chose the Rav4 was also on account of 1) a plethora of friends who own or have owned them and speak glowingly about them, 2) their safety record, and 3) a real transmission vs the yet-undetermined quality of the CVT transmissions. More