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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

Overview
Reviews
4.7
4,970 Reviews
Call Dealership (360) 676-0600
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1100 Iowa St

Bellingham, WA

98229

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Showing 4,970 reviews

December 21, 2022

I always have good positive experience here. Will definitely recommend to friends. Digital Scheduling is a good option! More

by LORIELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Trevor Hare, John Springer, Dimitri Zourkos
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December 21, 2022

Very nice building, lots of vehicles on the lot, very prompt service. Very low pressure environment More

by fmfadam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Thompson
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December 21, 2022

Daves the man! He makes it so easy!!! I love the vehicle! Very easy transaction. More

by kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Amrani, David Steffen, Jon Doebke
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December 21, 2022

Excellent classic customer service skills from everyone. Kai went above and beyond to take good care of us and make sure we were safe and satisfied. More

by alicia.arey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Enyeart
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December 21, 2022

I have been very pleased with this dealership until my attest trip to the service department. More

by Dgardner7174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi
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December 21, 2022

They didn’t top off any fluids; antifreeze, windshield washer fluid. The oil change guy wasn’t “ authorized” to reset check engine light -which was on from -one- tank of poor diesel. Incredibly expensive More

by KIMVLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their names
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Dec 21, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

HI Kim, Thank you for taking the time to give us feedback. My name is Rob Hall and I am the Customer Retention Manager at Mercedes-Benz of Bellingham. I am sorry that you did not get all of your concerns addressed on your recent visit. Did you let the scheduler know about the check engine light when you booked the service? If so then we should not have booked you for a Saturday service because our Mercedes Technicians do not work on Saturday. We only have lube personnel available for Saturday work on Mercedes vehicles. Even resetting a check engine light requires the use of the diagnostic tool and our lube techs are not trained to use it. We should have topped up your washer fluid. This is part of any service. If this was not done, I apologize and encourage you to stop in any time to have us top it off for you. I do see that the lube technician did offer to flush your coolant but do not see that this service was performed. If you would like to schedule this service please give us a call at 360-676-0600. Call me if you would like to add any information that may help me to address deficiencies in our service. Rob Hall Customer Retention Manager Mercedes-Benz of Bellingham 360-676-0600

December 20, 2022

As usual, great job, giving my car an oul change and bath! It needed both! More

by jojobean2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Springer
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December 20, 2022

Estoy contento con su servicio su atención en todas mis dudas me explico e ayudo perfecto muy buen vendedor es bueno haciendo su trabajo definitivamente lo recomiendo como mejor vendedor More

by Rios
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Thompson
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December 20, 2022

Great experience, very knowledgeable, no pressure from sales staff. This is my second vehicle purchased from them, highly recommend. More

by JASON.SIKKEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Amrani, Travis Milbrandt, Carter Tipton
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December 19, 2022

They always do a good job and explain what they have done incase I have any questions. More

by jojobean2020
Recommend Dealer
Yes
Employees Worked With
John Springer
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