Toyota Mercedes-Benz Sprinter of Bellingham

Great car buying experience! Needed to trade in my car for one with better visibility. Everyone I encountered at this dealership was great. In the end, it was Dino who helped me t Needed to trade in my car for one with better visibility. Everyone I encountered at this dealership was great. In the end, it was Dino who helped me to find the best car and deal for my budget and situation. You couldn't find a better person to work with! I highly recommend this dealership -- and Dino!! More

Scheduled Maintenance Thomas Paine was very helpful! 1. It was great that payment was done right at the spot & I did not have to go to the Cashier's office. 2. The p Thomas Paine was very helpful! 1. It was great that payment was done right at the spot & I did not have to go to the Cashier's office. 2. The personnel were courteous & knowledgeable. 3. I was impressed by the quickness and efficient work & processing of the oil change and maintenance. 4. In the past, when I have an oil change, for sometime, I would smell that oil smell. Not this time. 5. I was made to feel that I matter 6. I was treated as a human being & not treated less because I am a woman. 7. The changes that is being implemented and normalized are good for customer and your bottom line. 8. Above all, thanks for having employees whom you are taking their contribution seriously and giving them more responsibility by owning their work and relationships with clients. Thanks a mil! More

Had an oil change It went smoothly and quickly and the results were explained very clearly to me. I also really like that you washed and vacuumed the car! It went smoothly and quickly and the results were explained very clearly to me. I also really like that you washed and vacuumed the car! More

Sprinter Service I was in recently for some work on our '16 MB Sprinter cargo van. There was a safety recall surrounding the drivers side airbag that was promptly repa I was in recently for some work on our '16 MB Sprinter cargo van. There was a safety recall surrounding the drivers side airbag that was promptly repaired. In fact it probably would have been done sooner if I could have arranged my schedule better, so thanks to Rod for continuing to call and remind me about this serious recall..he was eager to get it fixed and I thank you!! In addition there was a check engine light that had appeared recently and after investigation they determined that the water pump had failed and needed to be replaced. Unfortunately I was just outside my warranty due to mileage, so the repair was my obligation at $1000..yikes!! I seriously choked at that cost but agreed since it was important. Later Rod delivered good news..van was repaired and no cost. He spoke with the warranty peeps and they agreed to cover it. Great days. Thanks for going to bat for me Rod. More

Great Sales Experience We returned 2 leased cars and were pleasantly surprised at how easy and affordable it was to get into 2 new leases. Our sales rep and the sales manage We returned 2 leased cars and were pleasantly surprised at how easy and affordable it was to get into 2 new leases. Our sales rep and the sales manager worked well together to ensure a great experience for us. There was no high pressure or bartering, just a good deal. I highly recommend Toyota of Bellingham. More

Good service with Appt. “Express” service doesn’t exist Good service this time. However I tried to use the advertised “Express” the time before and was told I needed an appointment and everyone was going to Good service this time. However I tried to use the advertised “Express” the time before and was told I needed an appointment and everyone was going to lunch at 11:30. They don’t understand the Express concept and how it works. Just get an appointment and you will be okay. The Express service doesn’t exist in reality. More

Renew service contract Great follow through helping me renew my service plan. Daniel explained my options at my last visit and made it easy to complete. He was awesome. Great follow through helping me renew my service plan. Daniel explained my options at my last visit and made it easy to complete. He was awesome. More

My Toyota Experience This is my first Toyota because the experience was no pressure and I felt very respected throughout the process. Kai was the salesperson who was very This is my first Toyota because the experience was no pressure and I felt very respected throughout the process. Kai was the salesperson who was very helpful and answered all of my questions. My only question is that the cover for the back portion of the car that covers up the back storage area is missing, and I didn't notice it when purchasing. More

Satisfied Customer All encountered employees at the dealership were courteous and helpful. Several emailed questions were answered with prompt replies. The dealership we All encountered employees at the dealership were courteous and helpful. Several emailed questions were answered with prompt replies. The dealership went to impressive lengths to find the vehicle that met my needs. Shandara provided great customer service through the entire process. More

Fast and efficient Didn’t wait long . Nice wash and vacuum of the car and everyone was nice . In and out for an oil change . Very in depth about the service Didn’t wait long . Nice wash and vacuum of the car and everyone was nice . In and out for an oil change . Very in depth about the service More