Toyota Mercedes-Benz Sprinter of Bellingham

Great service from Shawn I was the first service of the day and I had a few things that needed to be addressed. Of course after the service added it to my notes next visit so I was the first service of the day and I had a few things that needed to be addressed. Of course after the service added it to my notes next visit so I didn’t have repeat myself. Thank you More

Happy RAV 4 owner Great people in sales, finance and service. Love my new RAV4 I have wanted one for years. I feel blessed to be Abe to own a band new one Great people in sales, finance and service. Love my new RAV4 I have wanted one for years. I feel blessed to be Abe to own a band new one More

Great service My only complaint was the loaner car. It was too high so I had trouble getting in and the trunk was smaller than my Camry that my walker almost didn' My only complaint was the loaner car. It was too high so I had trouble getting in and the trunk was smaller than my Camry that my walker almost didn't fit. But everything else was great!! More

I was treated with respect and kindness in a timely manner. Making my appointment by phone (my choice over electronically) was simple. My actual appointment was done in a short amount of time. The report when Making my appointment by phone (my choice over electronically) was simple. My actual appointment was done in a short amount of time. The report when I was finished was to the point. I appreciated Shawn telling me about future service that is necessary over the next several months: Brake fluid and 4 x 4 fluid. I was pleased with the entire visit. I was especially pleased that I was able to watch the Masters Tournament on the TV in the lounge. More

Full service oil change Time was estimated at about an hour. Shawn came back to me in the waiting lounge in about 45 minutes with a good report on the inspection. One item Time was estimated at about an hour. Shawn came back to me in the waiting lounge in about 45 minutes with a good report on the inspection. One item needed attention - corrosion on the battery. I agreed to that service. Everythiing was completed in about an hour including a car wash. Excellent service! More

Found a real nice used Toyota van Friendly, helpful sales people (Dino and Kelly). Very professional and knowledgeable. Got extra benefit from the service department that I didn't exp Friendly, helpful sales people (Dino and Kelly). Very professional and knowledgeable. Got extra benefit from the service department that I didn't expect. (new tires, struts and front brakes). Great experience overall. More

Excellent Customer Service (Roy) No one likes buying a car....but my experience with Roy was amazing! He cared about my vehicle needs. He always made sure I was 100% happy...not 99%, No one likes buying a car....but my experience with Roy was amazing! He cared about my vehicle needs. He always made sure I was 100% happy...not 99%, but rather 100% satisfaction. I will be bringing my parents in to upgrade their car as well! Thank you Roy!! More

Friendly service! I honestly am so happy with getting my car from this dealership. To begin with as soon as I entered the building I was greeted and everyone was very f I honestly am so happy with getting my car from this dealership. To begin with as soon as I entered the building I was greeted and everyone was very friendly. That was a huge plus, since other places not everyone tends to be nice and with a smile. Kai was the one who helped me with my lease and I was beyond amazed by his service. He listened to everything I had to say, and took into account what my concerns were. He made me feel comfortable and I didn’t feel anxious at all either, I haven’t ever felt that comfortable talking with any sales person ever. He made sure I got all my questions answered and that he would take care of any concerns, which he did! I also liked that he showed me all the cool features on my car, that made me feel even more comfortable driving my new car. Overall, I just feel happy that I came here and leased my car with this dealership because it’s hard to find a place where every single person who walks by you has a smile on their face and greets you. I truly liked that I was welcomed here and very very happy with Kai’s help he truly is a great person! More

Always my go to place for service Excellent customer service. Comfy waiting area. I almost always deal with Shawn, and he's fantastic! He always let's me know when possible maintenance Excellent customer service. Comfy waiting area. I almost always deal with Shawn, and he's fantastic! He always let's me know when possible maintenance is coming up so I'm never surprised at my next service by extra expenses, but isn't pushy about anything which I love. There's a reason why the negative sales stereotype is a car salesman, and there's none of that here! This is definitely the only place I bring my car. 😁 More

Full Service Oil Change The VERY PROFESSIONAL Service man was excellent! He is Friendly, Respectful and spent time with me reviewing every point of the inspection and happily The VERY PROFESSIONAL Service man was excellent! He is Friendly, Respectful and spent time with me reviewing every point of the inspection and happily answered a myriad of questions I had. I think his name is Thomas Paine? Because that's what is listed on my receipt. He's new and only been at that station for about a week or so. The Oil Change and Multi Point Inspection was great as always, and as expected. The Car Wash service NEEDS HELP! That's why I gave 4 stars instead of 5. Maybe the car wash person has too many cars to wash and not enough time? I often see many cars lined up to be washed. I always make a special request for them to do a simple brush wipe of my wheels to remove brake dust and it wasn't done! IT HAPPENS EVERY SINGLE TIME!! It literally seems as though there's a policy, "Don't Touch The Wheels, Leave Them As Dirty As Can Be!" I don't expect anything close to perfection from a free car wash, but minimally, the wheels need a simple brush wiping. 5-10 seconds per wheel isn't asking too much. It would make ALL the difference in the world to me! Maybe others feel the same? Overall, Wilson Motors is a 5 star place IMO!! THANK YOU More