
Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Outstanding Service from Alyssa After having brought my 2002 Highlander in for service over many years, this was the first time that Toyota of Bellingham has also serviced my 2008 RA After having brought my 2002 Highlander in for service over many years, this was the first time that Toyota of Bellingham has also serviced my 2008 RAV 4. Once again, you demonstrated why it is so valuable and appreciated to have a Toyota dealer who is willing to put careful, cost-effective work into older vehicles, rather than other, all-too-common dealers who are primarily interested in redirecting owners of older cars toward the sales showroom. Moreover, an especially welcome aspect on this occasion was the attentive, friendly, and knowledgeable help provided by Alyssa, who was one of the best service advisors I have encountered. She gave a wealth of information, including thoughtful, honest advice about which repairs were most urgent; and, when I decided on doing the brakes and water pump, and holding off for now on the differential, she made sure that I understood all of the variables involved. The work was done on-time and expertly, the car was spotlessly clean, and things came in around $50 below estimate. This was an excellent experience, well worth recommending. Thanks very much to Alyssa. More
Integrity in sales and service We bought a used pick up that turned out not to work out due to mechanical issues. They gave us a choice of repair on their nickel or purchase another We bought a used pick up that turned out not to work out due to mechanical issues. They gave us a choice of repair on their nickel or purchase another vehicle. We chose to purchase another vehicle within our price point. Peter dealt with us with integrity in the negotiations and met our price terms. In all of the dealings we received excellent and professional, non-pushy service. I am impressed with the integrity of the people we worked with. They stood behind their word and we felt valued by them. I would recommend this dealership and would buy from them again. ralph More
Thorough and efficient My Avalon has a startiing problem your mechanics diagnosed the problem quickly and gave me an estimate Iauthorized the work and the repairs were comp My Avalon has a startiing problem your mechanics diagnosed the problem quickly and gave me an estimate Iauthorized the work and the repairs were completed More
Incredible service My wife and I arrived at the dealer at about 6:55pm. Looked around for a bit and was approached by sales associate Travis. From first contact he was e My wife and I arrived at the dealer at about 6:55pm. Looked around for a bit and was approached by sales associate Travis. From first contact he was extremely nice. Throughly explained features of the vehicle, gave some great recommendations for paticular option packages. After serveral back and forth color changes my wife wanted and keeping him 2 hours passed closing time he kept his composure and never waviered his kindness and politeness. At the end he got us into a new leased car that we are super happy with. More
Honest and expedient I found the vehicle I had been searching for on the dealership's website and reached out via the web to verify of the rig was still available. Crysta I found the vehicle I had been searching for on the dealership's website and reached out via the web to verify of the rig was still available. Crystal Glynn promptly replied and we sorted out the details of the deal from 250 miles apart. It was beyond helpful to be able to work via text and email. I arrived to complete our trade/purchase with zero surprises or issues. Kirsten in the finance office was thorough yet wildly entertaining. This ranks as one of the easiest vehicle purchases I have ever done. More
Defective used truck, resolved satisfactorily We purchased a used truck that turned out to have a serious mechanical problem. The sales person, crystal Glynn had service done. Truck was delivered We purchased a used truck that turned out to have a serious mechanical problem. The sales person, crystal Glynn had service done. Truck was delivered to our home. When it became clear that the problem was not fixed, this dealer allowed us to return the truck and choose another. Effort was made to satisfy the customer. More
Every person I had contact with was polite and respectful. Everyone was polite and respectful, I was given information on what to expect and the length of time I would be at the center. I was offered coffee, m Everyone was polite and respectful, I was given information on what to expect and the length of time I would be at the center. I was offered coffee, morning paper and a comfortable place to stay. I was given the breakdown of all the findings and given projected appointments for when those jobs should occur. All the staff I talked with took their time with me. I have been going to this center for a few years and have gotten to know some of the staff and have enjoyed my conversations with all of them. I am always happy with the service and the staff. More
Awesome dealer Great experience overall. No BS. Right to the point. Was a quick and painless transaction. Marcy was a pleasure to deal with and the finance manager K Great experience overall. No BS. Right to the point. Was a quick and painless transaction. Marcy was a pleasure to deal with and the finance manager Kirsten went above and beyond to blow my original financing out of the water! Thanks again to you both! I love the truck and left the dealer feeling confident in my decision! More
ROY IS THE MAN! Skip the B.S. you deal with at other dealerships. Toyota treats you like a friend instead of a customer. They dont beat around the bush. They're not t Skip the B.S. you deal with at other dealerships. Toyota treats you like a friend instead of a customer. They dont beat around the bush. They're not there just to sell another vehicle. They are truly trying to get you into the vehicle of your dreams at your budget. They will work with you way past closing time to make sure YOU are satisfied and walk out with a smile. No doubt i will go back to them first one day for my next truck! More
Friendly. They were helpful with my needs regarding my car. Alyssa was quick to get things done. The shuttle service was prompt and very helpful. Alyssa answere They were helpful with my needs regarding my car. Alyssa was quick to get things done. The shuttle service was prompt and very helpful. Alyssa answered my questions about my car too. They were very friendly , I loved how clean my car was when they gave it back to me. I would go back again if needed. Thank you More