Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

Overview
Reviews
4.7
4,970 Reviews
Call Dealership (360) 676-0600
View Awards

1100 Iowa St

Bellingham, WA

98229

Directions

By Type

Showing 4,970 reviews

December 13, 2022

I dislike the way we were treated when we bought a new truck. I would warn other buyers More

by KIMANDETHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Milbrandt, Alyssa Rainer, Trevor Hare, John Springer, Dimitri Zourkos, Joel Thompson, Jordan Ashburn
Report | Print
Dec 13, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am sorry that we did not have a good experience when you bought the truck. Would you be able to get me more details so that I can address things with the personnel involved. It is important to us that you are taken care of in a fair and honest fashion. I look forward to hearing from you. You can email me directly at rhall@toyotabellingham.com or call me at the dealership-360-676-0600. Rob Hall Customer Retention Manager Toyota of Bellingham.

Dec 13, 2022 -

KIMANDETHEL responded

When we went to purchase a Tacoma for our daughter and son-in-law, we talked with them frequently over the phone, describing what was available on the truck, etc. When it came time to finalize the deal, we expected to be on the line with Carl and Allison. Then we were told that Travis was on the phone with Carl "doing the paper work". Instead, the final cost was around $4,000 more than expected. I was taken back and too surprised to react. This was for an extended warrantee and extra paint protection. I never had a chance to discuss it with Carl - this was done privately between Carl and Travis, yet I'm the one signing the check. I feel that my wife and I were excluded from the discussion because we would have questioned the wisdom of these extra purchases. Perhaps, Travis and Jordan discussed this. Perhaps, this is commonly done in auto dealers when the final deal is signed - spring something on the buyer at the last minute. When I asked Jordan what extras could be added on at the dealer, while we were still in the lot, the extra paint protection was not mentioned. I feel the sales people - and possibly the dealership - took unfair advance of us and the situation. We never had a chance to discuss these purchases with our daughter and son-in-law.

Dec 14, 2022 -

KIMANDETHEL responded

Thank you for the response to our concerns. The dealership responded fully and courteously to our concerns. Bravo to Jordan and Richard (I assume he was filling in for Travis) for understanding the situation and making things right. We whole-heartedly recommend this dealership. They are all 5 star.

December 13, 2022

Once we got on the lot The experience was very low pressure and went relatively quick. More

by SLOTBOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cabal
Report | Print
December 13, 2022

Always a great purchase experience with Toyota of Bellingham. Transparent and kind staff, thank you so much John and Jeff! More

by ROBYNM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Zabel, John Cabal
Report | Print
December 12, 2022

Trevor was friendly and informative about the service that my car needed and at the end what was done to my car. More

by acanares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Trevor Hare
Report | Print
December 12, 2022

I felt very comfortable here. Carter was very welcoming, and concerned about our needs. The whole process was smooth. More

by shawnfife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Milbrandt, Carter Tipton
Report | Print
December 12, 2022

Got a good deal on my car. Good so far on service. Very nice customer waiting area More

by Bispingjames
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
Report | Print
December 12, 2022

Great sales person, and quickly had my car and out the door. We’ve had issues in the past when it was Wilson motors but seems to have improved so far. More

by FRONEYDUDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Doebke, Matthew Hickman
Report | Print
December 11, 2022

Very professional sales and financing staff. Excellent product presentation with attention to detail. Clean dealership. This was a very pleasant automobile purchasing experience. Thanks to T More

by TIM@MTBAKERPRODUCTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Milbrandt, Scott Kerbein, Thomas Coates
Report | Print
December 11, 2022

I went in for new tires and Dmitri hooked it up even though I was 30 min late for my appt. I loudly groaned at the cost too, so he came up with a legit-sounding reason to knock off a couple bucks, but h More

by WMVAUTOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias, Trevor Hare, Dimitri Zourkos
Report | Print
December 10, 2022

They were good . No pressure for up grades . Price was as quotes. No games. Michael was great More

by Scott@hendenelectric.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Litzinger, Jon Doebke
Report | Print
1
...
35
36
37
...
497