Toyota Mercedes-Benz Sprinter of Bellingham

After setting up a deal through Craig's List to buy out a lease (for a Prius purchased at Wilson) the owner and I reached out to Wilson's to broker the deal (Wilson would buy the car from Toyota then sell it lease (for a Prius purchased at Wilson) the owner and I reached out to Wilson's to broker the deal (Wilson would buy the car from Toyota then sell it to me.) When contacted they were more than happy to do this for a $300 processing fee... seemed fair. I even called to confirm what was needed, at which point I was assured this wouldn't be an issue and was also asked about my financing, which was already in place. When I met the Prius owner at Wilson's we sat down and started on the paperwork, all seemed well. While RJ (another dealer) was on the phone with Toyota Financial Services for a buyout John Evans (who we had started the deal with) came over waving his hand saying "stop everything" to the point where he instructed RJ to "hang up the phone." John told us he spoke to the General Manager who stated due to "liability" Wilson could not complete this transaction, something he just found out and that he was sorry. When we asked if we could simply add terms to the agreement absolving Wilson we were told "if we sold this and you got in an accident and the tires or breaks were bad we (Wilson) would be at fault." We then asked if we could pay Wilson to preform an inspection to which we were told that wasn't allowed. Within seconds we were shown the door (RJ bolted the moment after he hung up) at which point John offered to "walk me through the car" after we made the purchase, though he provided no suggestion as to how we could complete the transaction. Frustrated we contacted Foothills Toyota in Burlington who were more than willing to preform the exact same service for half the cost ($150) plus a $98 dollar inspection fee. Fast forward a day, I now own a 2010 Prius which passed inspection and Foothills has earned a customer for life. I cannot convey how rudely and unprofessionally we were treated by Wilson's and what I am sure was simply sour grapes that because A) I did not want financing through them or B) that they weren't making a great deal of money from this. Their "penny wise pound foolish" approach to casting aside a guaranteed future service customer showed how little interest they had in making new customers. I live three miles from Wilson but will be driving 25 miles to Foothill for service because I feel my dollars are the best reward I can give for excellent service. More

We are out of towners and were referred to Stephanie Akers at Wilson Toyota, as we were looking for a new Toyota Highlander. We were greeted with a smiling face and happy energy. Steph is knowledgeabl Akers at Wilson Toyota, as we were looking for a new Toyota Highlander. We were greeted with a smiling face and happy energy. Steph is knowledgeable and efficient. She is a good listener and located a car for us. We were pleased with the staff's services. We felt no pressure and she and the staff walked us through the buying experience without a hitch. Thank you Miss Steph Akers, You're the best! Danny More

Crystal was very helpful and knowledgeable in the the purchase of my new Camry. She was able to find me the best deal possible and this is the second time that she has helped me purchase a new car. purchase of my new Camry. She was able to find me the best deal possible and this is the second time that she has helped me purchase a new car. More

Wilson Motors and Stephanie provided me with a great experience in buying my new car. I would recommend them over any other dealer I have dealt with in Whatcom County. This was not your typical car de experience in buying my new car. I would recommend them over any other dealer I have dealt with in Whatcom County. This was not your typical car dealership experience, they are very personable, and follow thru with all requests. I would highly recommend them to anyone looking to purchase a vehicle. More

I purchased a "used" 2007 Toyota Prius from Wilson Motors in Bellingham, WA recently. The dealership and my salesman Michael George made the purchase a very pleasant experience. I am very happy Wilson Motors in Bellingham, WA recently. The dealership and my salesman Michael George made the purchase a very pleasant experience. I am very happy with the Prius. Although I have not been in for servicing yet, I will, and have recommended them to others. More

My experience at Wilson was outstanding... my best ever! It was easy and stress-free. I especially appreciated the friendliness of the staff and the no-pressure way of doing business. I would definitely rec It was easy and stress-free. I especially appreciated the friendliness of the staff and the no-pressure way of doing business. I would definitely recommend Wilson to friends and family. Thank you, RJ and Robin! More

We always dread buying new cars... our experience at Wilson Motors was so relaxed compared to any dealership we have been to. With Stephnie (and anyone else we dealt with) there was no pressure, no slee Wilson Motors was so relaxed compared to any dealership we have been to. With Stephnie (and anyone else we dealt with) there was no pressure, no sleeziness, we couldn't believe how relaxed it was. This is our first Toyota and we love it. My husband and I highly recommend Wilson Motors and Stephanie Akers! Thanks so much for reducing the stress levels of such a huge decision. More

Stephanie, our sales person, greeted us with a smile and was eager to help us find the car we wanted. When we decided on one, she worked hard to get our sale done quickly and arrange the services we needed was eager to help us find the car we wanted. When we decided on one, she worked hard to get our sale done quickly and arrange the services we needed. She was friendly, efficient and answered all of our questions. She was very enthusiastic about the Prius and and its hybrid technology. She gave us great instruction on how to operate the car. Since my cell phone is not Blue Tooth ready, she could not set up my phone connection. I will be getting a new cell phone soon and she told me to come back in as soon as I get it, and she will help me set it up. She also gave us her cell phone number and encouraged us to call her any time with questions. And we did call her that evening with a question. Normally, we would not call a sales person after hours, but Stephanie made certain we knew that she would be glad to talk to us at any time. We will recommend Stephanie to any friends who are looking for a Toyota product. Robin, the financial person, was also wonderful in helping us understand the maintenance agreement, extended warranty and the Xzilon Protection products. She did not pressure us to purchase any of these but presented the options and benefits clearly. She took us through the financial process in a very organized manner. She struck just the right balance; giving us information quickly and spending enough time so that we understood our options. It was a pleasure working with such a capable, out-going, friendly person. More

We've purchased a few cars over the years and usually end up with a pushy salesperson, but that was not the case with our last purchase. Stephanie was such a breath of fresh air and very knowledgeable about up with a pushy salesperson, but that was not the case with our last purchase. Stephanie was such a breath of fresh air and very knowledgeable about the Tacoma's! She didn't make us feel like she "had to have the sale!" She was polite, respectful of our budget and truthful! We had been contemplating a Toyota truck purchase for months and originally we weren't sure if we wanted Certified or new. We were a bit wishy washy to say the least. Stephanie didn't make us feel like we were wasting her time or try and hurry our choice. She was patient and encouraging... and had to deal with A LOT of questions from us! She made our experience very comfortable and pleasent! Not only that, we had run into her while she was off duty and she offered to sink our phones to our bluetooth in our truck! Now THAT'S going above and beyond Customer Service! We will totally recommend Stephanie Aker's to anyone we know whose looking to purchase a vehicle. James & Norma Rowland... happy owners of a 2011 Toyota Tacoma! More

While having our Mercedes serviced, I 'found' a nice car for sale on the lot appropriate for my daughter. Our salesperson, Stephanie Akers, was more than helpful and knowledgeable. We appreciated her low for sale on the lot appropriate for my daughter. Our salesperson, Stephanie Akers, was more than helpful and knowledgeable. We appreciated her low pressure attitude; she made the buying process easy. We would definately purchase another car from her. She is an asset to Wilson Motors. More