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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

Overview
Reviews
4.7
4,971 Reviews
Call Dealership (360) 676-0600
View Awards

1100 Iowa St

Bellingham, WA

98229

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Showing 4,971 reviews

June 25, 2022

The service department was helpful and professional. They listened to me explaining my concerns about the issues concerning my car. More

by CATHIE.OBERG
Recommend Dealer
Yes
Employees Worked With
Trevor Hare, Dimitri Zourkos
Report | Print
June 24, 2022

The dealership is wonderful and Joel provided the absolute best car purchase experience I've ever had! More

by KarriL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Thompson
Report | Print
June 23, 2022

Took an hour longer than I was told and I called 3 times to get a total price and I was told the wrong price everytime. More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember who I worked with
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Jun 23, 2022 -

jd responded

Communication and pricing knowledge needs to improve.

Jun 23, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am terribly sorry if we missed the mark during your service visit. I would like the opportunity to investigate what happened and speak with my staff regrading your service to ensure this doesn't happen again. Could you please contact me at 360-715-4271 or email me johns@toyotabellingham.com I look forward to hearing from you Thank you, John Springer Service Director

June 23, 2022

Very happy with customer service and purchase. . Very pleasant experience John Oconnor went beyond our expectations to make sure our purchase went smoothly. More

by Renatah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer, Jordan Story, Miriam Tapia, Lindsay Hall, John O'Connor, Robert Hall
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June 23, 2022

Very prompt personal and professional service, very easy process in arranging and checking in to the service department More

by RFMCCLENACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Zourkos
Report | Print
June 23, 2022

Everyone I interacted with at the service department was extremely professional and friendly. Thank you! More

by ishmael006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
Report | Print
June 23, 2022

They offer fast friendly service and you’re always Accommodating informative and pleasant an In a business environment More

by Cguess1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
Report | Print
June 23, 2022

Mb Bellingham was absolute pleasure to work with. All the staff were great and went above beyond More

by VIK.E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Story, Kai Enyeart, Joel Thompson
Report | Print
June 22, 2022

I appreciated the text message letting me know about the special deal, and the service was great. Everyone was really nice, even when I had my nervous pup with me. More

by Depresident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name, but I liked him; I couldn't move on without rating someone, so I just gave a random person a rating, Trevor Hare
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Jun 22, 2022 -

Depresident responded

Everyone was so nice and friendly, especially when i had my nervous pup around, as well.

June 22, 2022

Uninformed staff, came into with a. Specific problem and instead of being honest and wanting to look into it. I got a run around answer and something that sounded as if they pulled it o More

by RODRIGOGONZALEZJR25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Rodrigo, I am terribly sorry if we didn't answer all of your questions. I show we completed a Toyota Care service in our express service department. If possible could you provide me with more information about your concern and I can try and answer any questions you might have as it sounds like it is something above and beyond what the express service department can do. I look forward to hearing from you. John Springer Service Director 360-715-4271

Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Hi Rodrigo, I assume that this relates to when you were in for service recently. Can you give me more detail so that I can look into it? You can reach me at (360)676-0060 ext 1178 or email me at rhall@toyotabellingham.com. Rob Hall Customer Retention Manager Toyota of Bellingham 360-676-0060 rhall@toyotabellingham.com

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