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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,971 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,971 reviews

June 22, 2022

Everyone was helpful from sales to the GM to the finance Department They took care of me and were respectful of my time More

by Triplett_misty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Dino Medel, Rob Hourani, David Steffen
June 22, 2022

Prompt, efficient, helpful and friendly. Have used them since 2008 and always very happy with service More

by kdokeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
June 22, 2022

Very Expensive, but I believe professional and did good job with oil change and inspection. More

by jeremy.carroll1380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jameel M
June 22, 2022

It took to change oil 20 minutes and 2 hours to Wash a car 2 hours. How is that works ….. More

by Dima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name who is helping me
Jun 22, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am so sorry that you had such a poor experience in our service department. I will be meeting with those involved to try and resolve this issue. Rob Hall Customer Retention Manager Toyota of Bellingham rhall@toyotabellingham.com

June 22, 2022

Went in for a multi point inspection and tire rotation. I was waiting an hour and a half after I dropped my truck off for the scheduled appointment. Finally I went in there and asked what was taking so lon More

by parks92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Jun 23, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I am so sorry that we let you down on this last visit. I have spoken with John, our service manager and he will be addressing these issues with the entire team. He has also committed to adding additional car wash attendants to address the wait times for the wash. Thank you for your candid feedback. Robert Hall Customer Retention Manager Toyota of Bellingham rhall@toyotabellingham.com

Jun 23, 2022 -

parks92 responded

Thank you for your response and your effort to address the issues. I’ve been a very loyal Toyota customer for many years and this is my first negative visit I’ve had with your dealership. I am optimistic that it will better next time because you have proven to be a great dealership in the past for our family.

June 21, 2022

How easy you make it. ..someone picks up the car...someone services it and someone brings it home. Love it!!! More

by CHRISREGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Small, Alyssa Rainer, Trevor Hare, John Springer, Dimitri Zourkos
June 20, 2022

The solution to taking your car to MB Bellingham is to make 2 appointments. The first one to get the service done, the second one to fix everything that goes wrong after the service visit! More

by ???
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Rainer
Jun 20, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

Good Afternoon, I apologize if an issue has arose with your vehicle after being repaired. It is not our intent to return the vehicle back to you unrepaired and would like the chance to address the issues you are having. Please contact me directly at 360-715-4271. Thank you, John Springer Service Director

June 19, 2022

Elias was an excellent service advisor, very friendly and explained the work well. Thank you to the techs who did an amazing job. I will be returning More

by SAWYER.MCDONALD9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Springer
June 19, 2022

I worked with three of the nicest guys you could ever meet! Sean, Richard and Dino were kind, attentive and patient with a very excited and determined woman! Not only did they afford me their undivided More

by cathycline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Medel, Richard Brunell, Sean McInnis
June 19, 2022

Our service man could not have been more caring and informative. The service was great! More

by RAYKLETKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
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