
Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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Jeff is truly a “Customer Service Guru” and really worked on a successful resolution for me. He asked me lots of questions, worked behind the scenes to make it happen and kept in contact with me timely. I on a successful resolution for me. He asked me lots of questions, worked behind the scenes to make it happen and kept in contact with me timely. I was kept in the loop every step of the way in resolving my needs. Jeff (Mr. Integrity) gave me options and he followed through to the end in ensuring I was completely satisfied. I am! I am a new customer with Toyota and now a life timer as well, and I fully recommend the staff at Toyota of Bellingham! More
Next is a star in the making, Joel Thompson, Sales and Leasing Consultant. He is also a very good customer service person and not your typical “salesperson”, very thoughtful and nice; and he also took th Leasing Consultant. He is also a very good customer service person and not your typical “salesperson”, very thoughtful and nice; and he also took the time to show me my new van and how to work it. I learned about what my van can do for me and the best thing is the Apple Car Play!!!! WOW, it was amazing to learn that feature. He always asked if I had any questions and even sent a thank you text to show appreciation. Who does really good customer service these days?!?! It’s a rare moment to get them these days. Sincerely, -Rhonda More
My kudos is to Jordon Story, Finance Manager. I was concern about losing my good car loan rate of 2.57% from my first van purchase in January. He found me another lender who matched my initial I was concern about losing my good car loan rate of 2.57% from my first van purchase in January. He found me another lender who matched my initial car loan rate, my bank had increased the car loan rate to nearly 4%. I appreciate that he took the time to check around to get me the best rate! Completing the paperwork was a breeze with the DocuSign desk. Sincerely, -Rhonda More
Two people from the Service Department really kept in contact with me through the changes and service appointments. They both gave good customer service assistance with getting the van with accessories contact with me through the changes and service appointments. They both gave good customer service assistance with getting the van with accessories and installation of them. Trevor Hare, Service Advisor and Dimitri Zourkos, Service Advisor. I received text and phone calls to ensure that I knew what was happening during both processes of new and old van. Really outstanding people! More
I had an absolutely horrible experience at Larson's Toyota in Tacoma prior to heading north to Bellingham. Toyota of Bellingham's employees were a fantastic breath of fresh air. Kai Enyeart was the fir Toyota in Tacoma prior to heading north to Bellingham. Toyota of Bellingham's employees were a fantastic breath of fresh air. Kai Enyeart was the first of their staff to welcome me to the dealership and point me to my sales rep John Cabal. This gentleman was very professional and made my second Toyota purchase go over effortlessly. Whenever I've bought new cars in the past, I cant remember having such a great experience than I experienced with John and will be happy to send others looking to buy a new Toyota his way. Dino Medel in finance was very informative and easy to work with. He made sure I was aware of all the options prior to signing the documents. I can easily see why your dealership has received the President's awards when you've got the team of rock stars that you do. More
I bought crossbars for my 4Runner and James went out of his way to help me install them. He was so helpful, kind, and had a great sense of humor! Wonderful service at Toyota of Bellingham - I've bought 2 v his way to help me install them. He was so helpful, kind, and had a great sense of humor! Wonderful service at Toyota of Bellingham - I've bought 2 vehicles here and will continue to go back for purchases and service on both cars. More