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Toyota Of The Desert - Service Center

Cathedral City, CA

4.5
353 Reviews

353 Reviews of Toyota Of The Desert - Service Center

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September 07, 2025

Very good service, very friendly, fast service, good service, so far they have had no problems with my vehicles that I have taken in for maintenance. More

by Sandra Cureno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
September 07, 2025

The staff is always kind and attentive. They seem to try their best to provide options if an item or service is needed . More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

I go to Toyota of the Desert Service Department all the time because their work is generally accurate and it’s important to me that my Toyota Camry is properly and carefully maintained More

by rt.gariepy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Henry, Mike, who knows
September 07, 2025

My 2024 RAV 4 was denied the Factory Warranty for repairs. I being blamed for destruction to my vehicle I did not do. The Manager or General Manager are not returning my calls or emails. I am a 40 Ye More

by aghall
Recommend Dealer
No
Employees Worked With
Andres
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

September 07, 2025

I took my car for service and marked my tires to make sure it was rotated. They stated on the service paper that it was rotated but clearly it wasn’t. I mentioned this to the service advisor and he men More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

September 07, 2025

My 2024 RAV 4 was denied the Factory Warranty for repairs. I being blamed for destruction to my vehicle I did not do. The Manager or General Manager are not returning my calls or emails. I am a 40 Ye More

by aghall
Recommend Dealer
No
Employees Worked With
Andres
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

September 06, 2025

They took care of business in a fairly timely manner Geronimo was a great person, saw to it that all of our needs were met We have been long time customers of Toyota of the Desert 😍 More

by patnpanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geronimo & service guy
September 06, 2025

I’ve been coming here since I moved to Palm Springs. I have not had any problems with them. I’m disappointed that they no longer provide transportation for single person households. More

by Togers47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
September 06, 2025

I went for an oil change and they listened to some concerns I had, thank you. More

by PMACIAS0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesiel
September 06, 2025

Always excellent service with Ivan. You never have any problems when I go in there. More

by jgfb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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