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Toyota Of The Desert - Service Center

Cathedral City, CA

4.5
118 Reviews

118 Reviews of Toyota Of The Desert - Service Center

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July 10, 2025

Steven was a great pleasure to work thru my 2 days of maintenance. BRAVO to his job well well done. More

by jean.mccall64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, appt liason
July 10, 2025

This was the last minute appointment the dealership was fast. They were able to knock out the oil change as promised. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Jonathan
July 09, 2025

Came in for an oil change and to find out reason center ac vent on drivers side was not functioning, there was no air coming out. After 2 1/2 hours, was told that 2 servo motors needed to be replaced at a More

by gedbear2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Any person who works in the service area
July 08, 2025

No basic customer service, unaaproachable, not client friendly, poor service, they need to improve their overall service More

by marlon_francisco2k7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter from service
Jul 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

July 07, 2025

work done as quoted, no surprises. the shuttle was terrific. bonus finding out there was a rebate on the tires. More

by JOEKESLER170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

The repairs are done well, but holy crap it’s way too expensive!! Appreciate the work though. More

by braddelair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
July 07, 2025

easy, professional and relatively quick despite how busy it was that morning. Three more words. More

by SHORE.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Very bright and pleasant. Clean bathroom, plenty of drinks and snacks. Everyone was pleasant to talk to. More

by dianarushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonnathan service department
July 07, 2025

Mechanic bad service, need training. They didn't how to remove a code and said it need a new engine. Thanks for nothing More

by I.tovar60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan good job
Jul 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

July 06, 2025

Jose Maldonado is always awesome in getting work done. We have been with toyota for many years and he is the most reliable and consistent with his service. More

by RODALINEDELACRUZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Maldonado
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