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Toyota Of The Desert - Service Center

Cathedral City, CA

4.5
353 Reviews

353 Reviews of Toyota Of The Desert - Service Center

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September 06, 2025

Jose is very accommodating and takes care of my car. He is helpful and polite. The dealership is always clean and comfortable if you have to wait for your car. More

by decamp.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
September 06, 2025

Easy scheduling, kept us posted about car, was ready on time, easy pick up, car was clean. More

by millercarolynlouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan from sales
September 06, 2025

Always a pleasure to have service done there Everyone is professional and kind and personable More

by hdbZEIGLER
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 06, 2025

not very time aware, and they did a bad job, they don’t really do a full multi point inspection when they say they are going yo More

by noemail_9621531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Maldona
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

September 05, 2025

Everything went well on this long visit, and I appreciated getting driven home while it was completed. Thank you for all your help More

by richardvarga3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Completely satisfied with the dealership & employees. They are very helpful and pay attention to your needs. More

by MURPHYSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

I purchased a package of oil changes and when I went in to redeem one they told me they had expired and I would have to purchase a new package. More

by Aallanbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

September 04, 2025

I’ve written your manager with praise for Jessel. He’s the most informed person there More

by ds.salter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessel
September 04, 2025

The Best of The Desert We couldn't have asked for better service, it was excellent. Detailed explanation was given through video while work was being done. More

by LUISSOMOZAGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

clean, large, nice lobby and snack area. Not as receptive in service if you're black and/or don't speak spanish. If white, np. You have yo ask when your car is ready. Everyone else gets More

by noemail_9584788
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
guy who worked at first desk on Tuesday (8/2) at 9:30am
Sep 08, 2025 -

Toyota Of The Desert responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anthony Caridi, General Manager, anthonyc@toyotadesert.com

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