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Toyota Of The Desert - Service Center

Cathedral City, CA

4.5
278 Reviews

278 Reviews of Toyota Of The Desert - Service Center

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August 10, 2025

EXELENTE customer service Jesus muy professional RUDY EXELENTE customer service Amable profesional y muy puntual para entregar mi carro, hay personas que hacemos complain, pero es un compliment gracias More

by angiejimenez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESUS / RUDY excelente servicio
August 10, 2025

It was convenient, professional, and the mechanics did a great job repairing my truck! Great communication as well! More

by Frank Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
August 10, 2025

Had an appointment for 7:15 am. Was out of there by 8:10 am. The service was done in a reasonable time. More

by Ruckere30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
August 10, 2025

Easy, smooth process. Well informed all the way. Prompt and timely service and communication Professional More

by kathy.h.granger
Recommend Dealer
Yes
Employees Worked With
Michael
August 10, 2025

Jess is great to work with. Returns calls. Excellent !!! Knowledgeable , friendly, very capable, Toyota is lucky to have him. More

by gogosnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caridi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
August 10, 2025

I am very impressed with the service department especially my service man Jesse I just want to let you know he's always on it takes really good care of it thank you More

by Devre.bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Toyota of the Desert has an amazing Service department. All of the staff is friendly and personable. Peter Ayala was my service representative as he is excellent. More

by LNG52225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Ayala
August 10, 2025

Efficient. Professional. They weren’t very knowledgeable about the car. It’s a new car and I had questions about features. The mechanic sends a video explaining More

by Rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

The process for an oil change was very quick and they keep you posted on how everything is looking. The only thing that is a little annoying is for the second time after completing the oil charge they fo More

by GABBYRUBIO2496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Caridi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariposa Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Delic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pipitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I was greeted at my car when I arrived. He checked me in for my 9:30 appointment and was professional. Waited for about an hour. More

by nsanchez4ps
Recommend Dealer
Yes
Employees Worked With
Jonathan ( I think)
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