Toyota On Western

great service Great Service and Quick this service I get here will help me buy another Toyota. The people are very friendly and they have a nice waiting room. Great Service and Quick this service I get here will help me buy another Toyota. The people are very friendly and they have a nice waiting room. More

Not Consumer friendly Got a flat repaired there. Went flat again within 10 days on a cold winter day. I had to drive home on it...ruining it. They refused any considerati Got a flat repaired there. Went flat again within 10 days on a cold winter day. I had to drive home on it...ruining it. They refused any consideration to their customer (of many years, 4 Toyotas repaired there) and wanted $100 for a new tire...I concluded the tire repair was faulty! and new tire discounted!! More

Excellent responsiveness Although I have not bought a vehicle from this dealership, they have been exceptionally responsive to my inquiries and offered terrific pricing. Had Although I have not bought a vehicle from this dealership, they have been exceptionally responsive to my inquiries and offered terrific pricing. Had they been closer, I certainly would have been inclined to pursue a purchase with them, but their distance from me put them at a disadvantage. Ivonne and Saul there were especially helpful and I can recommend them without reservation. Do yourself a favor and see what this dealership can do for you. More

AWESOME!!! I was recommend to Toyota by my sis Charlene. The salesman she recommended was Greg. When I tell you great customer service, I really mean it. No hass I was recommend to Toyota by my sis Charlene. The salesman she recommended was Greg. When I tell you great customer service, I really mean it. No hassle, aggressiveness, or lying. He got right to the meat of things. He told me to make myself comfortable while he go to work, and boi did he. Truth be told he's the best I ever seen. He treats and welcome u like family....I Love That!!!!! Thank u Greg for my NEW car, the knowledge, your great customer service, and especially being u...keeping it real!!!!!! More

Great Place to Buy a New Toyota Great place to buy your next Toyota. Love the service and Really liked dealing with my sales person Carlos. Fair and Honest salesperson and Great serv Great place to buy your next Toyota. Love the service and Really liked dealing with my sales person Carlos. Fair and Honest salesperson and Great service, if you guys want the say go to Western and see my guy Carlos. More

Honest, Reasonable and Excellent Service I have gone to Toyota on Western for 30+ years. They have always been honest, reliable, friendly and competent. I have priced service with local mech I have gone to Toyota on Western for 30+ years. They have always been honest, reliable, friendly and competent. I have priced service with local mechanics and other dealers and they are always the lowest priced. They will tell me when some parts needs replacing and will then comment, but it can wait until your next scheduled maintenance. HOW UNUSUAL AND GREAT IS THAT! More

Excellent customer service Every time I come in for a minor repair or check up on my car, your staff goes out of their way to make sure that all my questions and concerns are a Every time I come in for a minor repair or check up on my car, your staff goes out of their way to make sure that all my questions and concerns are answer quickly. They are to the point on what I need done and they don't try to sell me more service other then what I need. The recommend certain work to consider in near future. I feel good after I leave in knowing I did the best thing in bringing in my car for service. I know I pay a little more, but knowing my car is in good hand it worth it. But don't get me wrong I will like to spend a little less if I can, and hope toyota on western will send coupons to former customers or future repeat customer on discount that can be used against future service on their cars. P.S. Brittany Rogers you rock. Any additional questions please free to call my job 773-581-0250 ask for Frank More

After buying two new cars from Toyota in Fox Lake I figured this would be the place to go to do a trade in since I am a returning customer. I was so very wrong! Fox Lake low balled my trade in and woul figured this would be the place to go to do a trade in since I am a returning customer. I was so very wrong! Fox Lake low balled my trade in and wouldn't even come close to the price I was willing to pay for the new Rav 4 I wanted! After three months of calling about ten dealers I called and got Tony on the phone at Toyota on Western and he sent me the purchase inv to my email and said he would match my Carmax app and he was right. I walking in no haggle at all and Holly even gave me the warranty I wanted for $500 less and two more years then what Fox Lake quoted me. Tony made this the best car buying experience I have ever had out of the ten new cars I have bought thus far. I am a customer for life. I have since moved to MA but I come to IL often and will be back when I would like a new car. You would be crazy not to give Tony a chance first before going anywhere else. Save the headache, travel and waisted time and frustration. Stop here first! More

Saul is a great salesperson - very professional and very helpful. This comment is now thrity-two words long even though I was able to say the most important thing in less words. helpful. This comment is now thrity-two words long even though I was able to say the most important thing in less words. More