Toyota Place

Called ahead time to see if they had a manual Yaris on the lot to test drive. I was told "yes" and scheduled an appointment. I arrived at the lot only to find out they really didn't have it. I realize tha the lot to test drive. I was told "yes" and scheduled an appointment. I arrived at the lot only to find out they really didn't have it. I realize that cars can potentially sell within the hour before you arrive at the lot. However, it doesn't give me much confidence in a dealership when inventory is not updated for nearly 2 days. Then the sales rep continued to give me some bogus excuse, saying that they don't carry manual transmission cars, especially for the Yaris, because of "safety concerns"??? They don't want to attract the "wrong crowd" and have them poorly test drive their cars. Was this supposed to impress me? If you only cater to a certain group that drive AT cars, you are clearly dismissing people, like myself, who are respectable individuals with well-paying and stable jobs, who happen to like sticks. And not only that, you just contradicted yourself saying you don't carry manual cars when your inventory "clearly" showed that you did and you sell them!! And then, the sales rep continues this even further by asking me why I like to drive manuals instead of automatics? There really aren't any benefits over automatics anymore. Why even ask this? It's a personal preference. Perhaps this should have been the time for me to walk out, because they really didn't have what I wanted to look at. But for some crazy reason, I felt like I had to justify my time driving down there to test drive "something". So I calmly answered his lame questions and said I would be interested in the MT Corolla. Well, that also fell short, since the one car they had was in the showroom and the manager was not willing to let the sales rep move the car unless I wanted to "buy"... And so I left... wasting a good portion of my day and gas just to be there. I realize most dealerships are only concerned about the bottom line. But this is the first where I had called ahead to confirm but was given misinformation due to "outdated" inventory. Although the sales rep was friendly enough, he said some things which would easily offend any MT driver. I know it's not the manufacturer's fault, but if it's going to be this difficult to test drive a Toyota, I'll be looking at Honda or BMW, where my MT preference was not scrutized at all when I visited their dealerships. More

Dealt with fleet/internet sales via email only and they were asking a ridiculous amount and they were very rude in emails. One email response I received was just a flat out "nope" answer. were asking a ridiculous amount and they were very rude in emails. One email response I received was just a flat out "nope" answer. More

I came to TofGG on friday after thanks giving. My family and I showed up there around 10AM. We were the first customer visit there. As I approach the door. Some sale guy saying out loud "let start the da and I showed up there around 10AM. We were the first customer visit there. As I approach the door. Some sale guy saying out loud "let start the day". I met Phuong Tran who a Camry and Highlander. We're undecided what to get and also his quote was way higher than any dealer around. I politely ask for his business card and the guy didn't even bother to give us a the business car. He said just come back as for him. Three hour later. We came back there and ask for Phuong Tran. We wait for 10 minutes. The receiptionist nicely tell me go to the internet fleet department. I meet Frank, an internet fleet manager, who I introduce myself and detail information of the vehicle that I want. He gave me a quote $400 higher than previous dealer I went to. I negotiate for better deal and the guy didn't even care what I present. He walk out the room leaving me and his assistance there. Momment later he came back asking me where I got the quote. I told him the Longo Toyota in El Monte. He start bagging how the other dealer ship treat customer and cheat on them. At that moment, I cut him and ask if he willing to give the deal or not. But no, he discount $100 (what a joke). I would not recomment any to this dealer. They don't have much inventory. I went to Longo and got my car. More