Toyota Place
Garden Grove, CA
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Excellence service when you have an appointment. Easy to make appointment online. Was happy with the service they provided. Hope to continue my service with this dealer. when you have an appointment. Easy to make appointment online. Was happy with the service they provided. Hope to continue my service with this dealer. More
Quick and Easy for a deal Even though they advertise some add-ons to my car but they agree to remove some that I don't want in the end. And also I think the trade-in they offer Even though they advertise some add-ons to my car but they agree to remove some that I don't want in the end. And also I think the trade-in they offer is cheap. Otherwise, they get me the right car I want quick and easy. Get out of the dealer in around 3-4 hours. More
Buyer beware. This dealership will add on unnecessary and expensive things that you don’t ask for after you start doing paperwork. These add-ons can be several thousands more than what they quote you. expensive things that you don’t ask for after you start doing paperwork. These add-ons can be several thousands more than what they quote you. More
Staff is amazingly nice The staff Vincent Ford, Erik and Lance were the best. They went far and beyond in helping me get into a car. I would totally refer anyone to go to thi The staff Vincent Ford, Erik and Lance were the best. They went far and beyond in helping me get into a car. I would totally refer anyone to go to this dealership. The finance was awesome also. More
Always a Pleasure to come to Toyota Place.. Staff is always pleasant and friendly. Ho is my chosen Mechanic. Very efficient Always does good work for me All the staff is always very welcoming Staff is always pleasant and friendly. Ho is my chosen Mechanic. Very efficient Always does good work for me All the staff is always very welcoming when i come in.. Thank You More
Customer Service Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once ag Thank you Karina Ruiz for making my experience with purchasing an automobile. Her professionalism and expertise far exceeded my expectation. Once again, thank you much. More
In and Out I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil chang I just needed a quick service, and Dustin Nguyen suggested a couple other services. I told him with the Covid19 pandemic, I just wanted the oil change, and tires rotated and check the fluids. When they get calmer in the world, I will get the other maintenance. He suggested, but didn't pressure me. I am 70 years old, and I don't like to stay in public places for a long period of time. More
Replace leaking Radiator hose & install new Wiper blades Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the Darrin was my service agent; he was knowledgeable, professional, polite and courteous, and kept me advised of the progress and estimated costs for the repairs for my 2012 RAV4. . More
Poor service went in for a recall and a transmission fluid exchange had 7am appointment talked to a service advisor told him I was not in a hurry they had all day I was dropping off cool they did the pa fluid exchange had 7am appointment talked to a service advisor told him I was not in a hurry they had all day I was dropping off cool they did the paper work and I left called me at 9:30am saying car was done I show up at 11:30 my car was a mess dash cam unplugged wires thrown all over the floor part of my dash still taken apart ask to talk to service manager was told “he’s in a meeting” so they bring shop foreman over he says I have nothing to say took my car to the back waited another 30 min and they bring the car back finally ready to go who knows if they even did my transmission fluid exchange I do not trust this dealer very sloppy work there is many Toyota dealers in the area I suggest you go to one of them and not Toyota place no discount was given for wasting my time poor management poor customer service STAY AWAY!!! More
Great service Toyota Place in Garden Grove has kept my Highlander running well now for nine years. Toyota of Graden Grove has a great service department. Thank yo Toyota Place in Garden Grove has kept my Highlander running well now for nine years. Toyota of Graden Grove has a great service department. Thank you. More

