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Toyota Santa Monica

Santa Monica, CA

3.3
472 Reviews

1230 Santa Monica Blvd

Santa Monica, CA

90404

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472 Reviews of Toyota Santa Monica

March 10, 2016

A good experience I recommended this dealer to you for the best service I had . I didn't spend very much time to negotiate a deal online. And then come to pick the ca More

by WenC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Doyle
February 26, 2016

regular maintenance Mark Lewis was the service rep; was able to bring the car in the next day and do the regular service with no problem. There were issues from the prev More

by Bonnie57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
February 26, 2016

Mr. Mayer Cohen I came across Toyota Santa Monica to shop around and I have had Honda for years, I therefore was not sure if I should stick with Honda or Toyota!! More

by Shokrai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayer Kohan
February 18, 2016

Wonderful Experience I have known Chris Rinker, who has been the Assistant Service Manager at Toyota Santa Monica for many years. As always, Chris takes care of me and al More

by carguy.wendy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ashtini
October 02, 2015

Bait and switch They offered me one price on the internet, but then they did not honor this when I went to buy. They used typical car dealer tactics - kept me waiti More

by Robsun
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Tammy
August 05, 2015

Great experience! Received great customer service throughout the whole process, both from Mayer in the main building and Tony in the Internet department. Highly recomme More

by Jbwhittenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Doyle, Mayer Kohan
July 10, 2015

Great Service, even more amazing Salesperson! Great Service, our salesman, Mark Ashtini gave us a great deal that beat a lot of Toyota dealers we looked. I would gladly recommend anyone to check t More

by arthurio55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ashtini
June 12, 2015

Hamid It was rich experienced. My husband and myself got new car. It is our first car and we loved it. Hamid was amazing and helped us so much. I will come More

by iowl53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ashtini
December 24, 2014

I Will NEVER return! We took our car here for a oil change after driving here from Washington, they acted as though to get a oil change we had to get a full service......n More

by chubbielover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know employees name!
November 06, 2014

Bad service experience Terrible service. Complete lack of customer support. Only looking out for their bottom line. Lie to you and don't follow through on their promises. More

by gafferongames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Sandoval, Gary Benson
Nov 21, 2014 -

Toyota Santa Monica responded

Hello Glenn, I’m very sorry to hear that you had a disappointing experience with our service department. As the Service Manager for Toyota Scion Santa Monica, I care deeply about providing a quality experience for my customers, for every single mile of your lease or ownership. That’s the reason why I have attempted to reach out to you multiple times by phone. I would greatly appreciate the opportunity to personally speak with you so we can resolve your issues. Please call me on my direct line- (310) 382-8810. Thank you, Gary Benson, Service Manager

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