Toyota Santa Monica

The phone always goes to an automated system. The directory in the system does not connect you to the right person or any person. I always end up speaking with different people every time and I have directory in the system does not connect you to the right person or any person. I always end up speaking with different people every time and I have to call multiple times. No one ever returns a call or calls to give an update. They all seem to be nice and caring, but the concern never gets resolved and there is never a callback or update. More

My experience at the Santa Monica Toyota dealership was excellent. Everyone was professional, knowledgeable, helpful and friendly. And I love the Camry that I purchased. I would recommend everyone loo excellent. Everyone was professional, knowledgeable, helpful and friendly. And I love the Camry that I purchased. I would recommend everyone looking to buy a car to go to this dealership first. Molly More

Very fast and efficient. My technician had me in and out in the morning and called me by 12 to pick up! in the morning and called me by 12 to pick up! More

I really appreciate the way that they help me , they very nice and polite and help to deal and be happy with the price. and the service was the best!!! nice and polite and help to deal and be happy with the price. and the service was the best!!! More

Contact with service center was rushed. They were unable or unwilling to answer some questions I have about matters that were not clearly explained in the manual of my recently purchased Toyota Prius Plug-i or unwilling to answer some questions I have about matters that were not clearly explained in the manual of my recently purchased Toyota Prius Plug-in. More

Quick and easy process to schedule service. I would like to have had my comments looked at when I was scheduling Said service but it’s ok to have had my comments looked at when I was scheduling Said service but it’s ok More

extra fast financial documents processing, great jobgood extra fast financial documents processing, great job good flexibility, didn't try to trick me into 9000 insurances apart from those listed on the sti extra fast financial documents processing, great job good flexibility, didn't try to trick me into 9000 insurances apart from those listed on the sticker More

Fast, easy and freindly service. Brought my car in for General service. Got my car back earlier than expected. Thank you. General service. Got my car back earlier than expected. Thank you. More

Outstanding service and caring staffBrandon made our Outstanding service and caring staff Brandon made our experience excellent Great service Dept Car works like new Outstanding service and caring staff Brandon made our experience excellent Great service Dept Car works like new More

In 2010, we bought our 2010 Toyota Corolla S at this dealership and have not gone anywhere else since then. We regularly come in for maintenance and will not take it to any other dealership. This dealer dealership and have not gone anywhere else since then. We regularly come in for maintenance and will not take it to any other dealership. This dealership is the best. More