Toyota South

Best car shopping experience I’ve ever had Leo Aleshire made me feel so welcome and like we were old friends or family. Nice, trusting, patient and very knowledgeable. I came in not knowing if Leo Aleshire made me feel so welcome and like we were old friends or family. Nice, trusting, patient and very knowledgeable. I came in not knowing if I wanted a Camry or a RAV4. He let me test drive 2 of each and offered to let me drive more. Didn’t make me feel rushed. I’m taking my dad to him ASAP to get a new Toyota!! The entire staff was very friendly. Selena Neal was also so nice and helpful. Will definitely go back! More

Outstanding Great customer service and very honest, worked very hard to get us the deal that we wanted. After the sale he went over the vehicle with us Great customer service and very honest, worked very hard to get us the deal that we wanted. After the sale he went over the vehicle with us More

love my new Highlander I leased a new Highlander last week at Toyota South. I originally spoke to Leo Alshire about the possibility of a used Highlander. He happened to ha I leased a new Highlander last week at Toyota South. I originally spoke to Leo Alshire about the possibility of a used Highlander. He happened to have almost exactly what I was looking for; but, I decided to consider leasing a new one. Leo was informative, courteous and did not pressure me into making any decisions. He was available by phone and text anytime I had questions and followed through with excellent customer care. I love my new vehicle and will certainly go back to Gates Toyota for my next vehicle. More

Professional and no nonsense. Fast & efficient I texted internet sales person and received immediate response. It was no pressure sales and very stress free. It was smooth and efficient. I was in I texted internet sales person and received immediate response. It was no pressure sales and very stress free. It was smooth and efficient. I was in and out of dealership in less then 2 hours. More

2017 Toyota Tacoma I recently purchased a 2017 Toyota Tacoma from this dealership. The salesman ( Joe Casey) was very helpful with all the questions I had and in finding I recently purchased a 2017 Toyota Tacoma from this dealership. The salesman ( Joe Casey) was very helpful with all the questions I had and in finding what I was looking for! All the staff was friendly and worked with me to get my payment where I wanted. More

Royal Treatment!!! I'd like to thank Mike, Tyler and Rick for helping me to find the perfect car with the perfect price for my son. I'd talked to Mike on a Saturday afte I'd like to thank Mike, Tyler and Rick for helping me to find the perfect car with the perfect price for my son. I'd talked to Mike on a Saturday after he had responded to my email message. He knew he would be absent, but planned ahead for Rick to take care of me the following Monday. Every man that was in the building treated me as if I were a member of the Royal family. The door was opened for me, I was asked more than once if I needed something cold to drink. I have never had such fantastic customer service in my life!! I really appreciate being treated with such respect. Thanks so much guys!!! Michelle Green Proud customer of Toyota South More

Horrible experience- Needs Customer Service Training Found this dealership online and initially spoke to the internet sales rep who was wonderful! After speaking several times, I decided to make the driv Found this dealership online and initially spoke to the internet sales rep who was wonderful! After speaking several times, I decided to make the drive (4 hours) to checkout and possibly purchase the vechicle. I should have followed my gut when the Sales rep was extremely agitated. Apparently they had called him back to the lot after he had already left for the day, which he felt the need to share with me... Red flag #1 Unbeknownst to us, the delearship closed early that day because it was Labor Day. We arrived at 4:45 and they closed at 5pm. We test drove the vechicle and attempted to inspect it visually. I noticed that there was some spacing where the front bumper connects to body of vechicle and asked the sales rep if it could be repaired. He inspected it and said “oh it just needs a clip, that’s a minor fix” insinuating that I could easily repair it myself. Red Flag #2. I trusted the sales rep and agreed to purchase the vechicle. We returned back to Chattanooga , TN. After taking it to Toyota Delearship here, we uncovered that the spacing is due to damage to the low tie bar, a completing missing skid plate to support the front bumper and the repair est. of $2k. I immediately contacted the delearship and spoke to my initial contat, Kelly Pruitt. She asked me to forward the estimate details to her, which I did. I then get an email from Roger, stating that in the state of KY, used cars are sold As-is and they were sorry that I was having issues with my vechicle... No phone call, nothing. Piss poor Customer Service! Not to mention they never processed the vechicle registration, they just sent me a fedex envelope with paperwork to file everything myself! Again no phone call to communicate the we’re sending it to me, no explanation as to why they did not process as per my understanding, nothing.... Yet another Red Flag! I always buy my vechicles out of state because of competitive pricing but I would not recommend Toyota South!!! More

Mr. Dutch Moore Mr. Moore is an excellent individual whom I had the pleasure of dealing with since Mr. Leo Aleshire was not available the day I decided to purchase th Mr. Moore is an excellent individual whom I had the pleasure of dealing with since Mr. Leo Aleshire was not available the day I decided to purchase the car. I will highly recommend either of these two gentlemen if you are interested to purchase any vehicle. They are top notch. Thank you both. More

Great Purchasing Experience! Chase was very informative, didn't rush us and was genuinely interested in our needs. Toyota South didn't have the color of truck we wanted in stock Chase was very informative, didn't rush us and was genuinely interested in our needs. Toyota South didn't have the color of truck we wanted in stock and he found exactly what we were looking for and had it delivered to the dealership the next day. If you are looking for a person who is willing to make your car shopping experience a pleasant one and not a just a stereotypical car salesman; please give Chase a call, you won't be disappointed! More

Leo IS THE MAN !! Bought my 2018 Highlander XLE from Leo yesterday. I had viewed this vehicle the day previously. Got a great trade in and very little negotiating to Bought my 2018 Highlander XLE from Leo yesterday. I had viewed this vehicle the day previously. Got a great trade in and very little negotiating to get to my comfort zone. Deal with Leo. I believe he is a fair man to deal with. More