Toyota South

Great experience in Richmond, Ky We called and spoke with John Gibson and Chase Freeman about leading vs buying a new sienna. We had been to another dealership the same day and went s We called and spoke with John Gibson and Chase Freeman about leading vs buying a new sienna. We had been to another dealership the same day and went straight to Richmond. They were normal guys like us. They talked to us like we were friends and didn't blow smoke on the deal they were just straight up. After I made the decision to lease it was signed and done in a matter of minutes. They were both just down to earth guys and we enjoyed working with them! More

2008 Toyota RAV4 I recently got into a bad wreck and had to buy a new car. Derek was the person to help me. He was so professional and kind! He even helped me during h I recently got into a bad wreck and had to buy a new car. Derek was the person to help me. He was so professional and kind! He even helped me during his day off. Easiest car buying experience. I never once felt pressured into something I didn't want! I highly recommend him to anyone! More

Buy a car Troy Holmes met us as we drove up. We wanted to learn more about the new Prius. Troy was very patient as we changed our mind 4 times about what cars Troy Holmes met us as we drove up. We wanted to learn more about the new Prius. Troy was very patient as we changed our mind 4 times about what cars to look at ... Prius, Camry, Corolla, new, preowned. When we finally settled on which car was most interesting, Troy and the Sales Manager, John Gibson, worked with us long after the showroom closing time to assure all our questions were answered and concerns addressed so that we could drive home in our new Prius V. The car is everything the sales people said it would be. The dealership is everything a car buyer / car owner could want. This is our third purchase from them and I willingly drive the 46 miles for all our service needs. Steve Spieth Georgetown, KY More

Great experience at Toyota South We were impressed by the gentlemen working with us when buying our new Tundra. The salesman, two deal makers, and the financial guy were great to work We were impressed by the gentlemen working with us when buying our new Tundra. The salesman, two deal makers, and the financial guy were great to work with. They checked in on us while waiting, asking if we wanted refreshments, and visited. All of this made the experience pleasant and timely. More

2016 4Runner Purchase Buying from Derek Amburgey at Toyota South was very easy and simple. He was professional and enjoyable to work with. We had our decision made told h Buying from Derek Amburgey at Toyota South was very easy and simple. He was professional and enjoyable to work with. We had our decision made told him what we wanted and in about 30 minutes we had the deal done. It was a relief to be able to buy,sign, and drive away in less than 2 hrs. with our new 4-runner. Derek was upfront and honest with us. You could easily tell that he knew his products and his dealership. I would not hesitate to send friends and family to buy from Derek Amburgey at Toyota South. More

Good selection of vehicles, great salesman, great financing! I found my car on the internet at Toyota South in Richmond, Ky. After sending a text to ask if this car was still available, I got a quick response an I found my car on the internet at Toyota South in Richmond, Ky. After sending a text to ask if this car was still available, I got a quick response and was invited to come look. We went and met Zach Dunn. He was so courteous and helpful, showing us all the different colors, features on the cars, etc. He informed us of the special discounts going on. We bought a 2016 Camry and we are very pleased. Toyota South has the best customer service I have experienced from many dealers over the years. I will definitely recommend anyone looking for a car, new or used, to give them a visit. Thanks Zach for everything! More

Great to work with John Gibson, Clarence Claypool, and Cynthia Roe very accommodating. Staff very friendly and considerate. Went out of their way to make us feel comfor John Gibson, Clarence Claypool, and Cynthia Roe very accommodating. Staff very friendly and considerate. Went out of their way to make us feel comfortable. Would recommend this dealership. More

Excellent service I am a Toyota employee. I walked into the dealership, got a handshake, and a very pleasant" can I help you"? In less than one hour, I was leaving the I am a Toyota employee. I walked into the dealership, got a handshake, and a very pleasant" can I help you"? In less than one hour, I was leaving the dealership with my new 2016 camary. All the paperwork had been done and I felt very confident that the price I paid was exactly what it was supposed to be. I have never experienced such an easy new car purchase. More

Got what I came in to get My review is a little mixed. I knew exactly what I wanted and the incentives I wanted to use. Unfortunately, the incentives listed for this new 2015 P My review is a little mixed. I knew exactly what I wanted and the incentives I wanted to use. Unfortunately, the incentives listed for this new 2015 Prius were not for the C, but for the regular Prius. This was a website issue. I did, however, walk away pleased with the price advertised, the car I came in to buy and a decent interest rate. I love the car and although I wasn't planning on buying a car for another 2 to 3 years, I couldn't be happier with it. More

Wonderfull Customer Experience expect for Finance Clarence Claypoole's professionalism, product knowledge, attention to detail, communication skills, and friendly attitude made our used truck purchase Clarence Claypoole's professionalism, product knowledge, attention to detail, communication skills, and friendly attitude made our used truck purchase experience the best i/v ever experienced. I would recommend Clarence to everyone. All but one of the Toyota South team we encountered were totally customer oriented, pleasant, and helpful even with such unexpected things as greetings, holding doors, etc.. Unfortunately, our experience was blemished at our final closing with mr Wills in finance. Upon approaching Mr Wills he was quite stand offish, Did not politely stand or introduce himself and did not address us with our proper name at any point. A very shocking attitude compared to all other Toyota South employees encountered More