Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota South
Richmond, KY
484 Reviews
Toyota South has been in the auto business for a long time. As a 4th-generation family-owned dealership, we take pride in treating every customer like family, whether you’re shopping for a new Toyota, exploring used vehicles, or scheduling service. That’s one of the reasons people keep coming back; we’re a one-stop shop for everything Toyota.
For over 100 years, Toyota South has built a reputation for honesty, reliability, and a commitment to putting customers first. We offer a wide selection of new Toyota models, a carefully inspected inventory of used vehicles, and a team dedicated to making your experience stress-free. Whether you're here for sales, Toyota financing, or expert auto service, you’ll find that our team goes above and beyond to provide top-tier support.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 484 reviews
March 31, 2012
Mr. Gates and his son have created a welcoming environment at Toyota South. The staff is extremely freindly, ensuring all customers are comfortable and placed at ease. John Rakestraw is an outstan environment at Toyota South. The staff is extremely freindly, ensuring all customers are comfortable and placed at ease. John Rakestraw is an outstanding sales representative. Rather than pushing a product, he listens to the customer, offering options and focusing on getting the correct vehicle for the client. John was very patient and understanding, when other salespeople may have been at wits end. The vehicle he knew would meet my needs was not on site, but he coordinated with Dan, the sales manager, and found the exact vehicle to fit my requirements. I was given a very fair value for the vehicle I was trading - and the price of the new one was in my budget. Steve and his father both keep their finger on the pulse of activities at this site. They are avaiable to customers, engage them in conversation and ensures each persons expereince is a good one. This is very refreshing and professional. If you are in the market for a new or used Toyota, give Toyota South a visit, you will be pleased. More
by DIfficult
Employees Worked With
John Rakestraw, Charlie Johnson, David King
March 29, 2012
I have bought 3 new vehicles from Toyota South in the last 2 years. Everyone who works out there are awesome. The best dealership in the the country! My sister drove up from Nashville TN & bought a new H last 2 years. Everyone who works out there are awesome. The best dealership in the the country! My sister drove up from Nashville TN & bought a new Highlander from Toyota South. She said the customer satisfaction was worth the drive. Always great service in Sales, Service, & Parts Depts. I wouldn't buy a vehicle anywhere else. Thank You Toyota South for always taking good care of me & my family when we come in. Thanks Thomas Chesnut More
by thomas_chesnut
March 29, 2012
WOW! This is the best description I can give the entire staff at Toyota South. I can honestly say without a doubt, I have NEVER been treated better than I have at Toyota South. The guys go out of their way staff at Toyota South. I can honestly say without a doubt, I have NEVER been treated better than I have at Toyota South. The guys go out of their way to accomodate you and your schedule when you need your vehicle serviced!! They have always been courteous, very friendly, honest and they really listen to you when you talk. When I have my vehicle serviced, they pick up my car, leave me with a new loaner, bring mine back serviced and looking better than when they took it. They even sent the most beautiful flowers to my wife's mothers funeral a few weeks ago! My wife and I both have the same thoughts, we have been treated so good, we are customers for LIFE! Thank you Toyota South!!!! More
by hendersonmd
Employees Worked With
Dan Clark
August 09, 2010
We were able to negotiate a very fair price with this dealership (better by $100 or more than any other dealership in the area)and acquire a 2011 Avalon Limited with the features we wanted. The entire pr dealership (better by $100 or more than any other dealership in the area)and acquire a 2011 Avalon Limited with the features we wanted. The entire process was very efficient and took us no more than 2-3 hours including the financing. We were also offered special treatment of the paint and upholstery at dealer cost and full tank of gas. Mr. Lou Stewart was our sales respresentative and he made the entire process work very efficiently. This is our third Toyota and our first new one --- this dealership was not only local, fair and efficient but very friendly, as well. More
by Srowdy
Employees Worked With
Lou Stewart, Charlie Johnson, David King
