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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 28, 2018

Great customer service I need a urgent unexpected car service on a Sunday 3pm, the service man at Toyota Sunnyvale provided me an excellent experience and put me at ease wit More

by lung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Moody
Jun 29, 2018 -

Toyota Sunnyvale responded

Thank you for this nice review, Lung. We are sincerely grateful to know that our staff was able to put you at ease during your visit. If you need anything else for your vehicle, please let us know. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

June 28, 2018

Fred was awesome to work with! I was recently looking for a used car and Fred was the person I worked with. He was awesome to work with as he listened to what my needs were and plac More

by Grace4ut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Jun 29, 2018 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Fred was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 28, 2018

Excellent seller Salesman gave me honest and clear explanation about the vehicle, and he also gave me nice suggestion to lower my total cost, Excellent seller in total More

by amuro1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Jun 29, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our staff was able to serve you and demonstrate how we do business here. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Warm regards, Bill Benak, billbenak@toyotasunnyvale.com

June 28, 2018

Great experience! Hansel was very helpful and friendly and made The whole experience quick and easy. Plus I got a great deal on a great car! Best experience I’ve ha More

by Terag83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hansel Sin, Marco Mora
Jun 29, 2018 -

Toyota Sunnyvale responded

Thanks for sharing your positive experience with us here at Toyota Sunnyvale. I will certainly pass the kind words along to Hansel. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 27, 2018

Elmer Javier was my salesperson Elmer went above and beyond my expectations throughout my recent buying experience. He helped me find the right SUV and has continued to check in to m More

by Maddie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Javier
Jun 27, 2018 -

Toyota Sunnyvale responded

Thank you for your great feedback and recommendation. Elmer is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your SUV and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 27, 2018

Awesome service facility As usual brought my car in for routine service... came in as a walkin was told all day. Hector got me out by early afternoon. Smooth service visit as More

by Midnitecorolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros, Willie Davis
Jun 27, 2018 -

Toyota Sunnyvale responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Toyota Sunnyvale for your vehicles’ service needs. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

June 27, 2018

Outstanding Bill went out of his way to accommodate an unusually difficult job - Thank you so much to Bill and the team for really great service! More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Moody
Jun 27, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback, Richard. Reviews like these mean the world to us here at our dealership and I will be sure to relay to Bill and the team. Don’t forget that we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee,” should you ever bring your car into our Service Center again. Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

June 27, 2018

Caro buy José me ayudó mucho para ganar mi Sienna que siempre quería una , si quieres comprar un caro el es el más mejor , abla español también More

by Williamlop0o29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
Jun 29, 2018 -

Toyota Sunnyvale responded

Gracias por sus comentarios.

June 27, 2018

They made selling my car a painless! I was recommended to this dealership by Kelley Blue Book to sell my car. I stopped by and was immediately helped out. JJ inspected my car and gave me More

by Sampan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh
Jun 27, 2018 -

Toyota Sunnyvale responded

Sampan, Thank you for your kind words about JJ. We really appreciate this feedback. It was our pleasure doing business with you. Warm regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

June 27, 2018

Great Experience!! For being mine and my dads first time buying a truck, we had a great experience with Elmer Javier!! He has good customer service, good personality, an More

by chris11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Javier
Jun 27, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review, Chris. I am happy to hear Elmer was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Kind regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

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