
Toyota Sunnyvale
Sunnyvale, CA
Filter Reviews by Keyword
By Type
4,380 Reviews of Toyota Sunnyvale
Very polite, easy to communicate, clear explanation. I am always visiting Toyota Sunnyvale for maintenance. This time Mr. Roman was my service representative. As usually experienced at Toyota Sunnyvale, I am always visiting Toyota Sunnyvale for maintenance. This time Mr. Roman was my service representative. As usually experienced at Toyota Sunnyvale, his explanation was very clear, easy to communicate, and very polite. Since I am completely software guy and no idea about Car maintenance, reliable service engineer/representative is very important, I feel Mr. Roman is one of the guy. More
Great Service Department Great service department - efficient and wonderful to work with! I brought my car in at 7:00am and it was ready for pick up by 9:00am! All fluid lev Great service department - efficient and wonderful to work with! I brought my car in at 7:00am and it was ready for pick up by 9:00am! All fluid levels were checked and filled; tires rotated; brakes inspected; tire pressure checked. More
Pleasant buying experience. Elmer Javier was very kind & patient as he showed me many Prius models & let me test drive a few. It was my first time driving a hybrid, so I was ner Elmer Javier was very kind & patient as he showed me many Prius models & let me test drive a few. It was my first time driving a hybrid, so I was nervous & really appreciated that he taught me how to operate many of the features. I had intended only to test drive & shop around more, but we found one that I liked at a reasonable price that looks almost new. Even the engine is very clean. I ended up with a 2015 Prius only a few hours later. The loan process didn't take very long either. Thank you, Bart in Finance, for being so efficient & for taking the time to explain what each document I signed entailed. Mahalo, Elmer! More
Good Deal on a Great Car Thanks for working with me on the Volvo XC 90. Very happy with the car and taking care of the keys and a tank of gas to boot. Thanks for working with me on the Volvo XC 90. Very happy with the car and taking care of the keys and a tank of gas to boot. More
Good Experience We purchased a Toyota RAV4. We are satisfied with the service provided by Shahin. I would definitely recommend my friends to this dealership for purch We purchased a Toyota RAV4. We are satisfied with the service provided by Shahin. I would definitely recommend my friends to this dealership for purchasing new cars. More
Great car, but ... empty promises. Got the car I wanted, with no pressure sales. Very nice! However, the sales person Melissa, had told me the car would be 'detailed and have a full tan Got the car I wanted, with no pressure sales. Very nice! However, the sales person Melissa, had told me the car would be 'detailed and have a full tank of gas'. Neither was true. I picked it up on a Saturday (Melissa wasn't there? Wasn't available? No one seemed to know) and was told it would be detailed and ready in 30 minutes. Seriously? I mean, I was born at night but it wasn't last night. 30 minutes to detail a car? Yeah... well, they cleaned the windows and vacuumed and that's it. I had to wipe down the doors and interior. Gas was on fumes. I also found a bulb was out in one of the taillights. The finance person, Jude, was great - friendly, easy to chat with and no pressure. Great car but really, don't tell people you're going to do something you have no intention of doing. Very disappointed. More
A great place to buy a car! Great experience! Christen Ware was very nice, knowledgeable, and she did not pressure me. I felt welcomed and that she actually cared about what I wa Great experience! Christen Ware was very nice, knowledgeable, and she did not pressure me. I felt welcomed and that she actually cared about what I wanted. The dealership has a fantastic selection. The paper work went along smoothly. Didn't take too long and I got the deal and finance rate I wanted. I will be buying my next vehicle from Toyota Sunnyvale. I recommend you give them a shot if your are in the market for a new car. More
Awesome First Experience This was my first time purchasing a car and it was a very enjoyable experience. Amir Kandil was very honest and easy to talk to. He knew the cars well This was my first time purchasing a car and it was a very enjoyable experience. Amir Kandil was very honest and easy to talk to. He knew the cars well, was not pushy at all, and overall made the experience of buying a car very easy. I will definitely be recommending him to anyone looking to buy a car. Thank you so much Amir. More
Highly satisfied Big thanks to the service department who fixed my car issues in less than a day. The guy who helped me is Sonny Lumabas, who is very professional and Big thanks to the service department who fixed my car issues in less than a day. The guy who helped me is Sonny Lumabas, who is very professional and keep me informed of my car's findings and progress. I would definitely take my car back for future repairs and services. Kudos! More
Reliable and Trustworthy Person We Always Return To! As a 20 years customer, we like Sunnyvale Toyota, particularly like to return to services provided by Simon Guzman for his Reliable and Trustworthy at As a 20 years customer, we like Sunnyvale Toyota, particularly like to return to services provided by Simon Guzman for his Reliable and Trustworthy attitude. He is patient and honest. He won't drop the case until the problem is solved. and the customer is satisfied. Hope Toyota will have more staff like Simon Guzman who can keep customers happy! More