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Toyota Sunnyvale

Sunnyvale, CA

4.6
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 23, 2018

Car Gurus Ad The Car Gurus Ad for the Audi A4 AWD V6 3.0 at the Sunnyvale Toyota Dealership brought me down to check out the vehicle in person. I was lucky enough More

by mmmrover94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BART was also a pleasant to work with honest and friendly., Bart DiCairano, James Tran
Apr 23, 2018 -

Toyota Sunnyvale responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 23, 2018

A great experience Everyone was very friendly. Raj was very helpful with the sale and held the car an extra day until we could get back to Sunnyvale again.Jude is a very More

by Picky car buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj George
Apr 24, 2018 -

Toyota Sunnyvale responded

Thanks for your outstanding review. I'm very happy to hear that Raj was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 22, 2018

Honda Found a 2015 Honda Accord with 7600 miles. Staff is friendly and service was fast. I would recommend this dealer to friends and family. Thanks More

by JD
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Apr 23, 2018 -

Toyota Sunnyvale responded

We are so glad we could take care of all of your needs at Toyota Sunnyvale. Thank you for giving this feedback; I will be sure to share it with the team. Congratulations on your 2015 Honda Accord and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 21, 2018

Finances with Jude Jude was excellent and made everything clear. I actually had a wonderful conversation and enjoyed my time with him. An unusually positive experience More

by Mayhem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude, John Ewell, Simon Guzman, Sonny Lumabas, Dan Kelly, Millis Ishoo
Apr 23, 2018 -

Toyota Sunnyvale responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota Sunnyvale. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 20, 2018

Had a recall on my camry Great service, pain free and I was able to get a ride to work. I was able to drop before work, and pick was quick and easy. More

by america1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Hector Cisneros
Apr 23, 2018 -

Toyota Sunnyvale responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Toyota Sunnyvale. If there is anything more that we can do, please come back and see us again. Don’t forget that we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee,” should you ever bring your car into our Service Center again. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

April 19, 2018

Timely appointments, patient staff and great deals! My experience with Toyota Sunnyvale was excellent. I got an appointment the same day and was able to learn more about the leasing options they had ava More

by toy109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Apr 19, 2018 -

Toyota Sunnyvale responded

We are pleased to hear that you had an excellent experience with Dan Fuller. We would like to sincerely thank you for your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Bill Benak, billbenak@toyotasunnyvale.com

April 18, 2018

Wonderful service by Martin Martin was an amazing and awesome person to help me buy my car, he was very knowledgeable about the car I was buying thank you More

by Afsaneh Mehrabanpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vo, Ryan Negal, Martin Tamrazi
Apr 18, 2018 -

Toyota Sunnyvale responded

Thank you for your great feedback, Afsaneh. Martin is a great asset and we're thankful to have him on our team. We appreciate your business and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

April 18, 2018

Great experience I had a great experience dealing with John. He has been very professional in all the interactions since the beginning. During the test drive he also t More

by Henry de Chaillé
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Apr 18, 2018 -

Toyota Sunnyvale responded

Hi Henry, Thank you for this great review. John is truly an exceptional employee and we appreciate him for giving you a great experience. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 18, 2018

Great experience Mr. Ishihara was very kind. For Japanese living in the Bay Area, I recommend buying a car from Mr. Ishihara and Toyota sunnyvale. Unlike Japan, you More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Apr 19, 2018 -

Toyota Sunnyvale responded

Thank you for your positive feedback. I am glad that Nobu was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 18, 2018

Very unhappy experience Change wrong tire and doing unrelated work. One nail punch tire they change four tire cost $560.00 no one will back to this place. More

by Caiping tang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager and other manager , Hector Cisneros, Luke Zhang, Samantha Helton
May 09, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback with us. I am sorry to hear about the frustrations you experienced during your visit. Please reach out to me directly if you would like to discuss your concerns further. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

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