Back

Toyota Sunnyvale

Sunnyvale, CA

4.6
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

Directions

By Type

4,380 Reviews of Toyota Sunnyvale

April 04, 2018

Loooong wait I had an appointment for an oil change, After approximately three hours,the car was ready. I wrote the maintenance department and got what I expected More

by Milton Wolf
Recommend Dealer
Yes
Employees Worked With
maiintenance manager?
Apr 06, 2018 -

Toyota Sunnyvale responded

Milton, I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

April 04, 2018

Best salesman experience ever with Dhanen Shah. Best sales experience from Dhanen Shah. Fair, honest, thorough, pleasant. Excellent service from finance manager except for delay. Pick up de More

by detailed Asian buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Apr 04, 2018 -

Toyota Sunnyvale responded

Thank you for the positive feedback. Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

April 04, 2018

It was a great customer service. The deal went down smoothly. Mr. James Tran is very pleasing and patient. He always smiles and never let stress involved on the deal. He took care of More

by acm336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Apr 05, 2018 -

Toyota Sunnyvale responded

We're excited to hear that James took care of you and that everything went very smoothly. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com- For All Used Vehicle Sales

April 04, 2018

It helps to have a helpful staff person!!! James Tran was very helpful and patient as I waffled between which car I wanted. I asked probably a hundred questions and he answered each so I could More

by Torvist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude I. from finance was also wonderful!, Willie Davis, James Tran
Apr 05, 2018 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. I'm happy to hear that James was so helpful with your purchase. Please let us know if you need help or information about anything to do with your Rav4. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com-

April 03, 2018

Thank you Hi guys, Thank you for taking your time and being so passionate to help me go through the process. Always five stars LOL!! Highly recommend! More

by Xiandong520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Hector Cisneros, Luke Zhang, Bobby Scott
Apr 04, 2018 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at Toyota Sunnyvale. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

April 03, 2018

Excellent Service and Staff It was a pleasure dealing with Peyman. Answered all our questions and gave us a great deal on already awesome Prius Prime. Our mom bought a Prius back More

by Duy Ho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morelas, Peyman Mirshafiei
Apr 04, 2018 -

Toyota Sunnyvale responded

We really appreciate your feedback, Duy. We love hearing from our customers and thank you for choosing us for your automotive needs. Congratulations on your Prius Prime and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

April 03, 2018

Great experience!! Ahmad Hatamieh made our initial research visits pleasant and worthwhile. He is very knowledgeable and patient and no pressure. When we finally went More

by Victoria B.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Ahmad Hatamieh
Apr 04, 2018 -

Toyota Sunnyvale responded

Thanks for the wonderful review, Victoria. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

April 02, 2018

Awesome Experience with Yuliana Oseguera Not only Yuliana Oseguera is a very accountable and experienced saleswoman, but also she is very approachable and easy to work with. She has been extr More

by zhuoyu831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliana Oseguera, Sean Nguyen
Apr 03, 2018 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at Toyota Sunnyvale. I am glad that Yuliana was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

April 02, 2018

Great Experience My experience with Toyota Sunnyvale was excellent. James Tran was friendly and helpful and made my experience easy and enjoyable. I highly reccommen More

by Katie Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Apr 03, 2018 -

Toyota Sunnyvale responded

Katie, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota Sunnyvale. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

April 02, 2018

Excellent customer service Praneet was patient, helpful and not at all pushy (not our experience at other dealerships). We left with the car we wanted and felt good about the p More

by Touring1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Praneet Lakhan
Apr 03, 2018 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store. I am glad that Praneet was able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

...
192
...