Toyota Sunnyvale

Amazing service I had a woundeful visit at this place and oooing forward to Future business with them and the guy I talked to that handled my paperwork was very kind I had a woundeful visit at this place and oooing forward to Future business with them and the guy I talked to that handled my paperwork was very kind and great worker More

Excellent service, thank you Luke. I had a great experience for my first time car buying because of Luke's excellent service. I was impressed with his professionalism and assistance. He I had a great experience for my first time car buying because of Luke's excellent service. I was impressed with his professionalism and assistance. He answered all of my questions patiently. I will definitely come back for my second car and recommend to my friends. More

Patience is key Through the trade process and all the questions I had Melissa was very helpful and patient into helping. Me get into a new/ used Dodge! Even now she’l Through the trade process and all the questions I had Melissa was very helpful and patient into helping. Me get into a new/ used Dodge! Even now she’ll answer questions I still have More

Best dealer experience - Sean Shah is very helpful to provide service and patient to introduce me the car. He is not aggressive and patient. He also helped me negotiate the price. Shah is very helpful to provide service and patient to introduce me the car. He is not aggressive and patient. He also helped me negotiate the price. The whole process is very comfortable. More

Professional and courteous service I was assisted by Bill Moody when I brought in my Camry recently for a recall and an unrelated service issue. The entire process was efficient and my I was assisted by Bill Moody when I brought in my Camry recently for a recall and an unrelated service issue. The entire process was efficient and my car was completed as promised. Bill went through the work order and explained all services that were performed on my car. In all instances when I have brought both of my car & truck to Toyota Sunnyvale for service, I found the service advisors to be friendly. Some even remember my name and vehicles, like Melanie Soriano for example. More

Great experience for my first new car I had made up my mind to buy either Camry or RAV4, gas car only, no hybrid. I contacted the Toyota Sunnyvale to set up an appointment on Friday night I had made up my mind to buy either Camry or RAV4, gas car only, no hybrid. I contacted the Toyota Sunnyvale to set up an appointment on Friday night. The sale Dan Fuller got back to me the next day. I went to there the same afternoon to check out. Dan show me the car options I have, and the financial options. I like how he would try to tell you that you have more options such as hybrid, leasing instead of buying, but ultimately, he would not push you to go with his idea. I didn't buy the Camry that day, but I expressed that I would definitely get a new car within a month, and I would like him to help me check the incoming inventory for Camry. For the following week, we kept in touch. At Friday night, I changed my mind from buying Camry to buying RAV4, and I would like to go check it out at dealership. We set up the appointment, and I bought my RAV4 SE FWD the same day. However, my new baby was parked in the corner and blocked by many other new cars. To get my car out, he will need to move at least 20 other cars one by one. So I decide to leave my car there, and pick up my car later when I get my insurance done. Meanwhile, the dealership moved my car, washed it, installed extra options such as GPS tracking system. The Dan helped me look through the whole process that put a piece of mind in my head. I picked up my car the next Thursday, my car was washed, and filled with full tank of gas. Finially, Dan sat in the car and help me set up the connection between my car and my phone, and he also help me going over some of the feature on my car. For the downpayment, they allowed me to use $2000 on my credit card, and the rest on the check, so that I can get my reward from my credit card program. I like how Dan and Toyota Sunnyvale, they put customer's need and preference as the first priority. Sure, they did it because they wanted to sell you the car, but a lot of people in the sales business still can't do the same, they simply just want to take the money from your wallet. I will definitely coming back to Toyota Sunnyvale in the future. More

Socratic method Had a great experience with Socrates and the dealership. Socrates was fun friendly, knowledgable and very easy to work with. And this was not an easy Had a great experience with Socrates and the dealership. Socrates was fun friendly, knowledgable and very easy to work with. And this was not an easy deal. My daughter's mom was buying a car for her but her mom was out of the country. She negotiated a price with Socrates over the phone. I took the 4 Runner for a test drive and proceeded with the sale. The dealership was very accommodating as the loan docs had to be FedExd to my daughter to so she could be on loan and get her credit started. Overall a very good shopping experience. I recommend working with Socrates More

Bill Moody 1st Class Service My cars are serviced at Toyota Sunnyvale since 2012. My experience was marginal, feeling like another number in the assembly line. That all changed, My cars are serviced at Toyota Sunnyvale since 2012. My experience was marginal, feeling like another number in the assembly line. That all changed, when I fortunately had Bill Moody as my advisor. He's honest and knowledgeable. The rest of the staff need to emulate Bill. Now, I only ask for Bill. I'm loyal to Bill and not the dealership. I'll bring my car to where ever he works. I currently drive 25 miles and ensure that Bill Moody is working the before I schedule my car for service. More

JJ flawless transaction JJ at Toyota of Sunnyvale have me a quick, fair, and efficient transaction for my car. He was absolutely top notch in his communication and was very r JJ at Toyota of Sunnyvale have me a quick, fair, and efficient transaction for my car. He was absolutely top notch in his communication and was very respectful of my time. I got a good deal and I will be sending my fiends to Toyota of Sunnyvale and JJ. More

Excellence is the standard! Thank you Mr. Socrates Menchavez for the insightful information you provided for me and my family to be able to pick the right vehicle that we needed. Thank you Mr. Socrates Menchavez for the insightful information you provided for me and my family to be able to pick the right vehicle that we needed. Your professionalism and customer service is second to none. Truly an asset to the dealership. More