Toyota Sunnyvale

Hansel’s clear introduction Hansel did handle my purchase very well. His explanation and instructions were clear and well mannered. He also did try to give me the best price thro Hansel did handle my purchase very well. His explanation and instructions were clear and well mannered. He also did try to give me the best price through the negotiation with his boss . More

Amazing customer service! I was impressed at the level of customer service at this location. Although I wasn’t in the market to purchase, Hansel spent several hours showing me I was impressed at the level of customer service at this location. Although I wasn’t in the market to purchase, Hansel spent several hours showing me different features on multiple vehicles. If I do end up purchasing it will be though him. More

HANSEL SIN IS YOUR GO TO SALES GUY! Ask for Hansel if you're looking to buy! I promise you won't regret it. He is so down to earth and truly exceptional! Out of all the dealerships from Ask for Hansel if you're looking to buy! I promise you won't regret it. He is so down to earth and truly exceptional! Out of all the dealerships from Gilroy all the way to Sunnyvale, I choose Toyota Sunnyvale STRICTLY because I wanted to work with Hansel. He was the only salesperson that set an inviting atmosphere, that I felt comfortable with, and trusted. Hansel made mine and my husband's car buying/trading in experience a very smooth and enjoyable one. Not once did we feel pushed or obligated to buy. He gave us space and time when needed but was quick to be there to have answers when we had questions. He was very knowledgeable and was consistent in keeping in contact with us during the whole process. I never felt like my phone calls or questions were a bother to him. He was very honest and gave great amounts of information, which made me feel completely confident in my choice of the Toyota Camry Se. He always made time for us and even CAME IN ON HIS DAY OFF when we were ready to buy. He really went over and beyond to make sure that we were satisfied with our purchase. Even weeks after we bought, he still reached out to us to make sure everything was ok and that we were happy. Which we are! We'll definitely be back to see Hansel when we are ready to buy another vehicle! More

Great Experience Hansel is amazing. His honesty and genuine care for me as a buyer was greatly appreciated. He was full of knowledge and was also very willing to work Hansel is amazing. His honesty and genuine care for me as a buyer was greatly appreciated. He was full of knowledge and was also very willing to work with my wife and I. He took the time to get to know us and what our needs were. He didn’t waste our time and took care of an oversight on detailing the vehicle even after I already purchased it. The rest of the team at Toyota also had a positive attitude and was very friendly and easy to work with. More

James Tran was great James help me with my purchase of CPO minivan. He was terrific and I would not hesitate to recommend him. He was friendly and knowledgeable. James help me with my purchase of CPO minivan. He was terrific and I would not hesitate to recommend him. He was friendly and knowledgeable. More

Great service, didn’t feel like a typical car dealership Yuliana helped me buy my rav4 hybrid. She was very professional and had gotten her name from a friend who brought a car from her. I had the lease offe Yuliana helped me buy my rav4 hybrid. She was very professional and had gotten her name from a friend who brought a car from her. I had the lease offer all printed and ready when I arrived. Overall very courteous and showed me several vehicles. Great doing business with her. More

Excellent Sales Fiona Zhou is an excellent person. She is very patient with customer (older). Her Chinese language is also plus for Chinese customer. Her car knowl Fiona Zhou is an excellent person. She is very patient with customer (older). Her Chinese language is also plus for Chinese customer. Her car knowledge is very helpful for us who know nothing about cars. We are very happy to get the car with Fiona's help. Toyota Sunnyvale is lucky to have Fiona. More

Efficient and effective service After I explained to Bill Moody the problem with my Prius, he identified the most likely cause and executed the repair very efficiently at the lowest After I explained to Bill Moody the problem with my Prius, he identified the most likely cause and executed the repair very efficiently at the lowest cost to me. More

Great Service I brought my Camry in for service and I couldn’t have been happier with the service I received. Paul Matsui was incredibly knowledgeable and took grea I brought my Camry in for service and I couldn’t have been happier with the service I received. Paul Matsui was incredibly knowledgeable and took great care of me. I’d definitely recommend for any services needed. More

The best purchase experience ever Luke is very friendly, professional and efficient. Stopped by Toyota Sunnyvale to check the Prius Prime and got a good deal from Luke without hassle. Luke is very friendly, professional and efficient. Stopped by Toyota Sunnyvale to check the Prius Prime and got a good deal from Luke without hassle. The whole process took less than 3 hours and went smoothly. Also Luke offered helps for all the future cares for the purchased car. Highly recommend Luke to anyone who is considering to buy Toyota. More