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Toyota Sunnyvale

Sunnyvale, CA

4.7
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

September 03, 2017

Best car service with experience service adviser We moved from Chicago, for my car service, my friends advice me for Toyota Sunnyvale This was my first visit, Jamie great with smile, and she checked More

by Lemon cake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Roybal, Jamie Martinez, Louie Roybal
Sep 04, 2017 -

Toyota Sunnyvale responded

Jamie is very excited to hear about your experience and thanks you for writing this incredible review. We try to create a comfortable and stress-free environment for each and every customer. If you need anything else for your vehicle, please let us know. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

September 02, 2017

Excellent Customer Experience We like Toyota RAV4. Unfortunately the interior color is not what we like to match our desired exterior color. Luke Zhang is so helpful, and he helped More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Sep 04, 2017 -

Toyota Sunnyvale responded

Thank you for the glowing review and congratulations on your RAV4 Hybrid Limited AWD SUV. We take pride in our customer service and do whatever we can to have our customers leave happy. I am glad Luke worked with you in finding the vehicle that you will be happy to have. Please don’t hesitate to contact or visit us if you have any other automotive needs. Also, don't forget that we will gladly perform a full, complimentary inspection on your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

September 01, 2017

Outstanding service I met Omid few days ago when I stopped by Toyota Sunnyvale to test drive couple of cars. He was very professional, polite and had a lot of patience to More

by AmaliaL
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Sep 01, 2017 -

Toyota Sunnyvale responded

What a great review, Amalia. We're delighted to hear that Omid was patient and helpful throughout your visit, and that he was able to provide you with great customer service. We look forward to assisting you again with your future vehicle needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

September 01, 2017

Purchasing my first car I was really nervous about purchasing a new car at a dealership because I've heard many different experiences from people. However, Delon made the exp More

by coponelyza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Delon Orquin
Sep 04, 2017 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Delon and Roy. Please don't hesitate to call or stop by if you have any further automotive needs and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

September 01, 2017

Parts research! Willie Davis was extremely helpful again with a difficult parts problem. He continued working on the problem until he had a solution. He is truly outs More

by Ben
Recommend Dealer
Yes
Employees Worked With
Willie Davis
Sep 04, 2017 -

Toyota Sunnyvale responded

Ben, We are truly grateful for this awesome review. I am thrilled that Willie was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. If you need anything else for your vehicle, please let us know. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee”. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

August 31, 2017

2017 Toyoto RAV4 Hybrid Silver color Robert Crawford gave me exceptional service. I drove it. Bought on impulse and changed my mind. I didn't love the car. I decided I didn't want to More

by Catherine Anderson
Recommend Dealer
Yes
Employees Worked With
Robert Crawford
Aug 31, 2017 -

Toyota Sunnyvale responded

Catherine, Thanks for this great review. I am so pleased that Robert was patient and helpful and that he was able to provide you with such exceptional service. We're excited to assist you with every aspect of your automotive inquiries in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 31, 2017

Great customer service I was there to look at the cars. I was deciding between Toyota RAV4 or outback. I received really great customer service even though Omid was aware More

by Nahal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Sep 01, 2017 -

Toyota Sunnyvale responded

Nahal, Thank you for leaving us this incredible review. I am very happy to hear that Omid could help get you set up with the perfect vehicle. If you have any automotive needs in the future, please feel free to come back and see Toyota Sunnyvale any time. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee”. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

GREAT CUSTOMER SERVICE I'm pleased with customer service provided by sells man "Ray "spoke clearly and to the point ,. I appreciated His down to earth approach , that I wa More

by alllopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Aug 30, 2017 -

Toyota Sunnyvale responded

Thanks for this excellent review. Ray is a key component of our team here at Toyota Sunnyvale, and he will be very happy to hear about your experience. Please come back to see us if you need anything else for your vehicle. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

Roy was RUDE Never met a more arrogant and rude person in my life. Tried to make me feel like I didn't know anything and tried to pressure me to agree to more than More

by Lisa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saroyin Roy Watkins
Oct 18, 2017 -

Toyota Sunnyvale responded

On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact me at your earliest convenience. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

Best Dealership We had a very good experience with this dealership.He was very friendly with us.He listens to everything that we say without ignorance.Very calm minde More

by ToyotaFan
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Aug 30, 2017 -

Toyota Sunnyvale responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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