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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 29, 2017

Excellent Service!!! Nobu gave us most comfortable service to lease a new car for my college daughter. Talking in a quiet place, serve us drink, proper advice and accurate More

by Lei family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Aug 30, 2017 -

Toyota Sunnyvale responded

I am pleased to hear that you had an excellent experience with Nobu. We sincerely thank you for your business and encourage you to stop by or give us a call with any questions about your daughter’s new car. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

YOON for great customer service!!!! YOON helped us purchased our 2017 Highlander. He was a pleasure to work with. He was warmth, very welcoming, enthusiastic, accommodating, and had a g More

by vlyrehc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YOON
Aug 30, 2017 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear Yoon was able to go above and beyond your expectations and provide you with a memorable experience. Please feel free to call or stop by if there is anything else you need for your Highlander. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

Excellent It was very helpful that I can get service in Japanese. I was transferred in US and I know next to nothing about how to proceed this stuff. It was v More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Aug 30, 2017 -

Toyota Sunnyvale responded

Thanks for the nice review. We really appreciate this feedback and I'll be certain to share your compliments with the rest of the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 29, 2017

Excellent service and commitment Guys were really helpful all along, starting from showing me available cars and ending with all the help dealing with financing and whole buying proce More

by zzyzx_r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Fred Moini, Najaf Ali
Aug 30, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. I am very happy to hear that we could be so helpful during your recent visit with us. We appreciate your business and look forward to assisting you again with your future automotive needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 28, 2017

Exceptional customer service Second time in less then a year that we've bought a car from James Tran. He went above and beyond for us. We specifically go out to Sunnyvale becaus More

by NancyE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, James Tran
Aug 28, 2017 -

Toyota Sunnyvale responded

Nancy, Thank you for this great review and star rating. I am pleased to hear that James was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Toyota Sunnyvale is all about. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 28, 2017

Excellent Service!!!! Dhanendra Shah was outstanding in helping us with Various details about vehicles. He was very helpful and has thorough knowledge about auto industry. More

by Ratheesh_shenoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Aug 28, 2017 -

Toyota Sunnyvale responded

Ratheesh, We appreciate you taking time to leave us a great review. I am pleased to hear Dhanendra did a great job assisting you with your purchase. If there is any automotive need you require help with, please don't hesitate to give us a call. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 27, 2017

Fast, pleasant buying experience I knew exactly what car I wanted - a new Rav4 SE Hybrid. Luke honored a quote from another Toyota dealer and made the experience fast and efficient. More

by sdduncanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Aug 28, 2017 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear Luke was able to serve you and demonstrate how we do business here. If there is anything we can assist you with regarding your RAV4 SE Hybrid, please let us know. Also, don't forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 26, 2017

Great Experience I went in to look at a 2013 Tacoma and Jim helped me out. We took it for a test drive and after some discussion I decided to go ahead and purchase the More

by Salmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jim Houlihan
Aug 28, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jim and Bart were able to satisfy that. Don't hesitate to reach out if you have any further questions or auto needs. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 25, 2017

Review This was my first experience w/Toyota Sunnyvale. James Tran was very friendly, professional, & willing to help answer questions. The entire experience More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, James Tran
Aug 28, 2017 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with James. Please let us know when we can help you again the future and remember that we offer a yearly complimentary 119-point inspection as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

August 24, 2017

Very pleased with my purchase and trade-in experience Toyota Sunnyvale far exceeded my expectations in terms of value and service. My present car, a Mazda 3 2008 had died on me, and I needed a car quickly More

by Raj Dhawan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh, Sheena Mah (Nationwide Insurance), Raj George
Aug 24, 2017 -

Toyota Sunnyvale responded

We are truly grateful for your business and this review, Raj. It is our goal to have our customers leave happy and satisfied with their experience and their vehicle. I will share your comments with JJ, Raj, and the rest of the team. Please contact or visit us if you need further assistance on your E350. Congratulations on your purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection as part of our “10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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