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Toyota Sunnyvale

Sunnyvale, CA

4.6
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

October 01, 2016

Shopping for a Prius Socrates was very helpful and great to work with. He was able to answer all my questions and was very friendly. He has a great personality and makes c More

by Rebecca123
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Oct 03, 2016 -

Toyota Sunnyvale responded

Thank you for your review, Rebecca. We're glad to have Socrates on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don't forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

October 01, 2016

Dedicated Sales & Finance Associate Josh and Bart I was looking around at the certified pre-owned section for a Prius on the parking lot in the late Thursday afternoon, and was approached by a dedicat More

by Johnnyc171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Armenta, Bart DiCairano
Oct 03, 2016 -

Toyota Sunnyvale responded

Johnny, Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Josh was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 30, 2016

Certified Used Car Darwin was honest, professional, and friendly. He helped me to feel comfortable while looking at the car and while working out the purchase. I would More

by Chris856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin
Sep 30, 2016 -

Toyota Sunnyvale responded

Chris, We appreciate you taking the time to leave us a great review. We are pleased to hear Darwin did a great job in assisting you in your purchase. We hope you are enjoying your car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 30, 2016

Great Customer Service! Came in window shopping for cars and was warmly greeted by Darwin. He was very personable when determining what I was looking for (reliable family car More

by SarahOj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin
Sep 30, 2016 -

Toyota Sunnyvale responded

Sarah, Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and informative customer service and I'm glad that Darwin made such a great impression on you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 30, 2016

Service was great I came with no appointment for a recall and was able to get in and get repairs done in timely response. I had to wait a little to get my car pulled up More

by sigu921@
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Paul Matsui
Oct 03, 2016 -

Toyota Sunnyvale responded

Thank you for reviewing your service experience. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

September 30, 2016

Awesome customer service Just want to give a shoutout to Ryan C for helping me look at cars. I don't know much about cars but Ryan help me walk it through and help me decide. More

by Dylanyamazaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Oct 03, 2016 -

Toyota Sunnyvale responded

Thank you for this marvelous review and congratulations on your purchase. We are so pleased that Ryan was able to provide you with such exceptional shopping experience. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 30, 2016

Shopped around but customers service made the sale My wife and I were in the market for a slightly used Sienna. We were considering purchasing through an online dealer, but wanted to experience the ve More

by Brad25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin, Simon, Cody, Bart DiCairano, Daniel Radcliffe
Oct 03, 2016 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear our team did a great job in assisting you in your purchase. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 29, 2016

Perfect The sales Luke explained everything to me very well, and help me to find the car which I like. I am very satisfied with Luke's service and will recom More

by ruiping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Sep 30, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Luke helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

September 29, 2016

Bought used car Helpful, right price, and would recommend to friend's and family. Found a great car around the price range I was looking for. Thank you! Praneet Lak More

by StevenP13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet,Lakhan
Sep 30, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well and we look forward to seeing you back again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

September 28, 2016

New Car Purchase Ryan Cacatian helped me out with a no haggle deal and stayed late to take care of me as well as taking the car back to their Detail Department for fin More

by Maxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian, Kyle Krebs
Sep 28, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Maxx. We are very happy to hear that Ryan could be so helpful during your recent visit with us. We appreciate your recommendation as well. If you need anything else for your vehicle, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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