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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 01, 2020

Great customer service. Put me at ease buying a used car and understanding all my options for extended warranty and add ons. Highly recommend this dealership! Special thanks to Rob for being so patient and More

by mirja.bauer
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Raj George, Ali Almanzay
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Kevin Pang | kevinpang@toyotasunnyvale.com

Jul 25, 2020 -

mirja.bauer responded

Have to take my review back unfortunately. 1 month after I bought my used car here the alarm kept going off randomly anytime. Took it to any Toyota service department like I was told and then called Sunnyvale because I bought the extended warranty that is supposed to cover electrical and replacing the brakes but nothing is covered. Also the 3 month warranty they give you is also not covering any of my issues. For the last 3 weeks I have been trying to cancel my warranty and talk to the finance manager who sold me the xx warranty. I keep getting put through to a voicemail recording or they say they will call me back but noone has. Atrocious customer service so I don’t recommend buying your car here. Once you have left the parking lot they don’t care about you anymore. I have talked to several managers over the past weeks who assured me my problem will be sorted but it still hasn’t. Not impressed at all!

June 01, 2020

Luke was very helpful in helping me pick my car, and working with me to get the terms which I wanted. He not only stayed late night well beyond when the dealership closes, but worked with me early the n More

by Venukolavennu
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you for your great review! We're glad to have Luke on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

June 01, 2020

Thank you to raj and Bart for all your help finding a new car. I’m glad I choose this place to buy a new car. More

by Matt12
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Raj George
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 31, 2020

Our agent is kind-hearted enough to make us feel that he cared about us. And he did help us alot amidst this pandemic that is going on right now. More

by Michelle Morales
Recommend Dealer
Yes
Employees Worked With
Raj George
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us, Michelle! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 31, 2020

I purchased my leased car from this dealership. I had a very good experience during my purchase program. This was a COVID time but all precautions were taken and social distancing was followed all through. More

by Subin
Recommend Dealer
Yes
Employees Worked With
Raj George
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. All the best, Kevin Pang | kevinpang@toyotasunnyvale.com

May 31, 2020

Dino is great I am a Costco Executive member, he went straight to the point showing me the invoice cost and the member discount, then we signed the paper work. Grea More

by Yiyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 30, 2020

Very nice dealership and plenty of space for Social distancing. Worked with Bobby and he was terrific. Very helpful and no pressure sales. Took his time and allowed me to make my own choices. Thank you More

by Linda
Recommend Dealer
Yes
Employees Worked With
James Austin, Bobby Scott
Jun 02, 2020 -

Toyota Sunnyvale responded

Thank you for your great review, Linda! We're glad to have Bobby on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 30, 2020

Luke helped us get a great deal on our new Camry hybrid. He also helped us find a model exactly how we wanted it. Thanks Luke. More

by gen_martinez_09
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Jun 02, 2020 -

Toyota Sunnyvale responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Luke was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 30, 2020

I purchased a new RAV 4 from Kelvin. I inquired about a vehicle I saw online. I had contacted several dealers in my search. He was the only one that followed up and helped me find the car I wanted at the p More

by donna romberger
Recommend Dealer
Yes
Employees Worked With
Kelvin Alarcon
Jun 02, 2020 -

Toyota Sunnyvale responded

Donna, thanks for this marvelous review and congratulations on your new car! We are so pleased that Kelvin was able to provide you with such exceptional service. Enjoy your new Toyota RAV4! All the best, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

May 29, 2020

Luke is super helpful This is the second time that Luke helped me with my lease. He helped me to find the car that i wanted and was promptly answering my questions in our More

by Ami
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
May 29, 2020 -

Toyota Sunnyvale responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Vu | General Sales Manager |anthonyvu@toyotasunnyvale.com 408-916-8685

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