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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
439 Reviews

439 Reviews of Toyota Town of Stockton - Service Center

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February 27, 2023

I appreciate good service and Raymond provided exceptional service. He was detailed and made sure he got the correct price for all the service I wanted done to my truck More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Toyota Town of Stockton responded

Thank you, Scott! We're thrilled to hear Raymond took excellent care of you. We look forward to delivering quality service again soon! Regards, Jason Kim General Manager

February 23, 2023

Always on time as far as take-ins. Not overlong waiting period and the job is always perfectly explained both before and after the work is done. More

by mjgohlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 24, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback. We strive to deliver honest and knowledgeable service here, and we're so happy to hear our team always takes care of you! Please don't hesitate to reach out if there's anything else we can assist with. Regards, Jason Kim General Manager

February 17, 2023

Always willing to make it right. 5 star service department. Will not go anywhere else for maintenance on both of my Toyotas. More

by danielp292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Toyota Town of Stockton responded

Thank you for allowing us the chance to earn your business, Daniel! Until next time! Regards, Jason Kim General Manager

February 17, 2023

Toyota Town of Stockton is serving a good job and quality service to all customers! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for working hard and ensuring our customers are leaving happy! Thank you for choosing us, Dennis! Regards, Jason Kim General Manager

February 15, 2023

Jonathan always provides exceptional customer service. Made my appointment the day and time that I wanted.Very clean and organized Toyota dealership. More

by Toyota23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 15, 2023 -

Toyota Town of Stockton responded

We're so happy to hear Jonathan always ensures you're taken care of! Thank you for choosing Toyota Town of Stockton! Regards, Jason Kim General Manager

February 10, 2023

Parts and Service center was a Life Saver. Got me back on the road and back to work. More

by Sean
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kou Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Toyota Town of Stockton responded

Thanks, Sean! We're happy to hear our service center always delivers excellent service. Don't hesitate to stop by if there's anything we can do! Regards, Jason Kim General Manager

February 09, 2023

I like how the customer service reps work as a team. If one is backed up another will step up to help if able. I like that I get a full report. On a trip last year I stopped at stand alone oil change More

by kjw
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Toyota Town of Stockton responded

It's wonderful to hear our team is working hard and delivering high-quality service! We look forward to providing you with many more 5-star visits! Regards, Jason Kim General Manager

February 03, 2023

Whenever I get my car serviced at Toyota town of Stockton, the staff is always so helpful and informative. Kue was my service agent for my most recent and he did an excellent job: professional, frie More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Feb 06, 2023 -

Toyota Town of Stockton responded

Thank you for taking the time to share your experience, Sunny! We're so happy to hear Kue went above and beyond to ensure you left a happy customer! Visit us again soon. Regards, Jason Kim General Manager

February 01, 2023

Service department has knowledgeable and friendly staff. Best service from Kue, Russell, and Richy. Thank you! More

by rubykato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Toyota Town of Stockton responded

Thank you for your 5-star rating, Ruby! We're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Kim General Manager

January 15, 2023

The staff in toyota town of stockton are very kind and very helpful and accomodating. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Toyota Town of Stockton responded

It's a team effort here, Joey, and it's wonderful to hear you're always taken care of. Regards, Jason Kim General Manager

Jan 16, 2023 -

Joey responded

May i ask when i can get my spare key for my 2023 toyota tundra? It’s been 3 months and until now i don’t get any email or call from toyota.

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