
Toyota Universe
Little Falls, NJ
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My last service, they told me "NO OIL CHANGE" and were supposed to rotate the tires, sounds convenient. They made we wait over an hour to tell me that the car needed an alignment. They told me it would ta supposed to rotate the tires, sounds convenient. They made we wait over an hour to tell me that the car needed an alignment. They told me it would take a half hour. Then I waited another hour an the guy who was handling my car had a sign that he was out to lunch. They found my paperwork on his desk and they took their time checking me out. Then they lost my keys. People have jobs and work. HOW dare they make people wait for 2.5 hours?? Then when I paid the charges had changed three times from when I can in. This was one of the most abusive service call ever. More
I had very good experience of car buying at Toyota Universe. Armond was my sales guy. I didn’t feel any pressure. I made my choice and I’m happy with my decision. Universe. Armond was my sales guy. I didn’t feel any pressure. I made my choice and I’m happy with my decision. More
I recently purchased a 2025 Toyota Rav4 from Toyota Universe. The salesman Armond was very helpful in locating the car for me. Even after the purchase, he called to make sure I was happy with my car. Universe. The salesman Armond was very helpful in locating the car for me. Even after the purchase, he called to make sure I was happy with my car. More