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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.5
2,283 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

May 10, 2025

Being helped by Sergio Lopez has been a superb experience regarding car ownership. Get him to get great deals!! More

by Carlos Valerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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May 09, 2025

Thanks for Sergio Lopez for helping out in getting into my new car, was a top attention More

by Pablo Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Report | Print
May 09, 2025 -

Toyota Universe responded

Thank you for your kind words! We're so glad to hear that Sergio Lopez provided excellent assistance and top-notch attention during your car-buying experience. Congratulations on your new vehicle, and we appreciate you choosing us!

May 07, 2025

If they lie about having car they do not have they would lie about anything else. We confirmed car availability by vin# few times, in the morning dealer give us amount of many for certified check and confir More

by Boho
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mia
Report | Print
May 08, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6226 at your next availability.

April 28, 2025

jade hale is my sales man he is amazing walked me through the process and the corolla thank you jade hale More

by brtconzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 28, 2025 -

Toyota Universe responded

Thank you for the great feedback! We're so glad to hear that you were provided with amazing service and the process was smooth for you. We’re thrilled you’re happy with your Corolla! Enjoy your new ride, and if you ever need anything, we are here to help!

April 28, 2025

I came in the dealership for a used car, ended up leaving with a new rav4 thank u ja'de hale More

by diana parchel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 28, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We're so glad Ja'de Hale was able to help you find the perfect vehicle, even if it was a new RAV4 instead of a used one! 😊 Enjoy your new ride, and we look forward to assisting you again in the future!

April 28, 2025

I am a accord guy but I decided to try toyota I ran into jade hale he helped me get into a great used camry it is a great car More

by brtconzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 28, 2025 -

Toyota Universe responded

Thank you for giving Toyota a try, and we're so happy to hear that Ja'de Hale helped you find a great used Camry! It’s awesome that you're loving the car, and we hope it brings you many happy miles. If you ever need anything in the future, don't hesitate to reach out! Enjoy your new ride!

April 21, 2025

In April 2025, I purchased a used Jeep, "as is. " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must hav More

by John M.
Recommend Dealer
No
Employees Worked With
DIALI MENDOZA & Omar sales mngr
Report | Print
Apr 24, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6226 at your next availability.

Apr 28, 2025 -

John M. responded

I called and basically was told same thing. Nothing we can do.Then call me & forget to hang up and proceed to talking about me which was recorded on my voicemail. So unproffesional.

April 21, 2025

met with jade hale to get a new tacoma what a great price thanks toyota universe More

by jasmine lawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re so glad to hear that Jade Hale helped you find a great deal on your new Tacoma. Your satisfaction is our top priority, and we truly appreciate your business. Enjoy your new ride, and we look forward to assisting you again in the future!

April 21, 2025

jade helped me get a vehicle, everything just worked out. I love my new corolla More

by diana parchel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re so happy to hear that Jade was able to help you get the perfect vehicle and that everything worked out smoothly. Enjoy your new Corolla, and we’re here for you whenever you need us again!

April 16, 2025

Christine was amazing. She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Mera
Report | Print
Apr 17, 2025 -

Toyota Universe responded

Thank you so much for the kind words! We're thrilled to hear that Christine made your experience at Toyota Universe such a positive one. Her knowledge and patience truly set her apart, and we're lucky to have her on our team. We'll be sure to pass along your appreciation to Christine and the rest of the team. We look forward to welcoming you back in the future!

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