Back

Toyota Universe

Little Falls, NJ

4.7
2,489 Reviews

1485 Route 46 East

Little Falls, NJ

07424

Directions

By Type

Showing 2,489 reviews

August 14, 2025

My last service, they told me "NO OIL CHANGE" and were supposed to rotate the tires, sounds convenient. They made we wait over an hour to tell me that the car needed an alignment. They told me it would ta More

by Bean Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Filip Antoun, Luther St Elien, Narine Medford, Riverside Partners, Bayo Adeniyi, Jorge Bueno
Aug 18, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6226 at your next availability.

August 07, 2025

Carolyn Fritz, I want to thank you for your patience and helping me obtain a loan to purchase my new Toyota Corolla 2025! More

by rmontes0826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Fritz
Aug 07, 2025 -

Toyota Universe responded

Thank you so much for your kind words! We're thrilled to hear that Carolyn Fritz was patient and helpful in assisting you with your loan and new 2025 Toyota Corolla. Congratulations on your new car—we hope you enjoy every moment driving it

July 24, 2025

Jalexin is a trustworthy, knowledgeable salesman who listens well and ensures I get exactly what I need. More

by Debra Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalexin Pimentel
Jul 24, 2025 -

Toyota Universe responded

Thank you for your kind words! We're so glad Jalexin was able to provide you with the attentive and knowledgeable service you deserve. Enjoy your new vehicle!

July 24, 2025

Salesman Jalexin is knowledgeable, friendly, and efficient making every buying experience smooth, easy, and satisfying. More

by Alanna Lugo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalexin Pimentel
Jul 24, 2025 -

Toyota Universe responded

Thank you for your wonderful feedback! We're delighted to hear Jalexin made your car-buying experience smooth, easy, and satisfying. We'll be sure to share your kind words with him!

July 22, 2025

Jeffrey Extremely polite, sharp, and helpful. He went above and beyond to ensure I was satisfied More

by Ariders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Devargas
Jul 22, 2025 -

Toyota Universe responded

Thank you for your kind words! We’re glad to hear Jeffrey was polite, sharp, and went above and beyond to make sure you were satisfied. We’ll be sure to share your feedback with him!

July 20, 2025

I had very good experience of car buying at Toyota Universe. Armond was my sales guy. I didn’t feel any pressure. I made my choice and I’m happy with my decision. More

by Willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re happy to hear that Armond made your car-buying process pressure-free and enjoyable. Congratulations on your new vehicle, and we hope you’re loving your decision!

July 19, 2025

I recently purchased a 2025 Toyota Rav4 from Toyota Universe. The salesman Armond was very helpful in locating the car for me. Even after the purchase, he called to make sure I was happy with my car. More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re glad to hear Armond went above and beyond to help you find the perfect 2025 Toyota RAV4 and continued to check in after your purchase. We truly appreciate your feedback and hope you enjoy every mile in your new ride!

July 19, 2025

We always buy our car at Toyota Universe and we always ask for Armond, he always take good care our family More

by Joann224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 21, 2025 -

Toyota Universe responded

Thank you so much for your continued trust in Toyota Universe and for always choosing Armond! We're thrilled to hear he takes such great care of your family. We look forward to helping you with your next vehicle!

July 18, 2025

Jalexin is a persuasive, charismatic salesman who builds trust quickly and consistently delivers impressive results. More

by Matthew Tello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalexin Pimentel
Jul 18, 2025 -

Toyota Universe responded

Thank you for your fantastic feedback! We’re glad Jalexin’s charisma and trust-building made such a great impression. We’ll be sure to share your kind words with him!

July 17, 2025

Carolyn helped me so much thank u Carol, I love mu new toyots corolla thanks . More

by capybara78220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn fritz
Jul 17, 2025 -

Toyota Universe responded

Thank you so much for your kind words! Carolyn is thrilled to hear how happy you are with your new Toyota Corolla. Enjoy your new ride, and if you ever need anything, we're here to help!

1
...