Toyota Universe

15 minutes prior to my arrival, I was told over the phone that two new LE RAV4s were in stock. When I arrived, there were none. Then I spent two hours with a salesperson who showed me all of the used models. that two new LE RAV4s were in stock. When I arrived, there were none. Then I spent two hours with a salesperson who showed me all of the used models. I test drove one and the woman offered it to me at a lower price than originally quoted. I went out to my car for ten minutes to call my husband, I came back in with a question, then returned 10 minutes later. I made an offer and handed over my credit card. The salesperson left for 20 minutes, then returned with her manager who told me the car I had just driven was sold. Ridiculous waste of time!!! Also, after I got home, I discovered that the listing price of the car I drove was $2,000 less online than the price I was given in person. Shady dealer! I would not trust them. More

For years we buying our cars from Toyota Universe even tho we leave two hours away but customer service in this place by Armond is incredible tho we leave two hours away but customer service in this place by Armond is incredible More

Armond was amazing from the beginning of our car purchase experience start to finish..we definitely recommend Toyota Universe and Armond to our friends and family experience start to finish..we definitely recommend Toyota Universe and Armond to our friends and family More

My family buying car from Toyota universe for many years and we always work with Armond. He’s like our family. He knows my kids name, birthdays and always call us for every occasion. He’s truly a great pers and we always work with Armond. He’s like our family. He knows my kids name, birthdays and always call us for every occasion. He’s truly a great person! More

Very happy with my certified vehicle, i was helped by Mr. Andres Gonzalez he was very patient since it was my first vehicle and it took me some time to decide on what Rav to pick…at the end it all worked out Andres Gonzalez he was very patient since it was my first vehicle and it took me some time to decide on what Rav to pick…at the end it all worked out and im very happy. More

We went to this dealership to just look at new RAV4 and maybe test drive one. In 2 hours we left dealership with our new RAV4 XLE. Armond was amazing and convinced us to a lease a new car maybe test drive one. In 2 hours we left dealership with our new RAV4 XLE. Armond was amazing and convinced us to a lease a new car More

I recently lease a new car for my son from this dealership. Armond was our salesman and he was very helpful and friendly and knowledgeable dealership. Armond was our salesman and he was very helpful and friendly and knowledgeable More

Toyota universe thank you so much i worked with jade hale, and he helped me so much everything went fantastic. Ja'de went above and beyond to help me get my car thank you so much ja'de. hale, and he helped me so much everything went fantastic. Ja'de went above and beyond to help me get my car thank you so much ja'de. More

I wouldn’t even give them 1 star, but you can’t leave zero. I have been on hold for 21 minutes waiting for a supervisor ( originally a sales person) after being disconnected twice with no apologies from zero. I have been on hold for 21 minutes waiting for a supervisor ( originally a sales person) after being disconnected twice with no apologies from the front desk. They are very poorly run. Go get your car elsewhere! More

My cousin bought a car few years ago at this dealership. He recommended me to come here and ask for Armond. He was really helpful and knowledgeable and friendly He recommended me to come here and ask for Armond. He was really helpful and knowledgeable and friendly More