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Toyota Universe

Little Falls, NJ

4.5
2,408 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,408 reviews

January 02, 2019

Plays games with pricing My daughter and her boyfriend were in to buy a car that was advertised on cars.com for one price but that price seemed to include various discounts th More

by eric.gates
Price
Recommend Dealer
No
Employees Worked With
Hesham Ali
Jan 02, 2019 -

Toyota Universe responded

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Jen Reyes ext. 6259. Thank you again for your feedback.

January 01, 2019

Excellence service Its been a wonderful experience at Toyota Universe. The sales representatives are polite and respectful, they give an orientation to customers on how More

by Tarfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gwer
Jan 02, 2019 -

Toyota Universe responded

Thank you for sharing your five-star review with us! It is a pleasure to know that John went above and beyond to provide you with such excellent assistance. We hope to see you again!

December 30, 2018

Armond Great experience at Toyota Universe, thanks for all your help Armond Othelo and Thomas, I wish if I could give them 10 stars. Wonderful work.... More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 31, 2018 -

Toyota Universe responded

Thank you for taking the time to share your review with us! It is a pleasure to know that Armond provided you with such excellent assistance!

December 30, 2018

I love it! I would recommend it to other people! Very good care excellent attentions I really enjoyed buying my new vehiche thanks Toyota univerty gorge chiquito .I liked in always every time I go b More

by George chiquito10
Recommend Dealer
Yes
Employees Worked With
George chiquito , George Chiquito
Dec 31, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that George provided you with such excellent assistance and we hope to see you again!

December 29, 2018

Pre own car shopping Armond and Tom at Toyota Universe were great people to do business with. They were very courteous through and through and gave us a good deal on a g More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 31, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond and Tom provided you with such excellent assistance and we hope to see you again!

December 24, 2018

Financing Got my first lease at Toyota Universe . 3 years later I kept my Camry and switched to finance . I'm very pleased with the service with the process o More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 26, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond and Mr. Hussayn provided you with such excellent assistance. We are happy to hear that you are continuing to enjoy your Camry. We hope to see you again!

December 23, 2018

My new Rav4 My salesman Armond was great! Very helpful and hands on. Walked me through every step of leasing my first car. He also followed up with me days la More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 24, 2018 -

Toyota Universe responded

Robert, thank you for your five- star review! We are glad to hear that Armond was helpful and hands on during your visit! We appreciate your business and look forward to servicing you again! Congratulations on your new Rav-4!

December 23, 2018

Another great experience Our family has bought a dozen cars from Toyita Universe over the years, and I just want to say that Armond Simonian is the person that you want dea More

by Annmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 24, 2018 -

Toyota Universe responded

Annmarie, thank you for sharing your five- star rating with us! We are pleased to hear that your family has chosen our dealership for decades! We appreciate your loyalty and hope to see you again!

December 22, 2018

Mr.simonian This is a review for Armond. He was great ! Extremely friendly, didn't pressure me and answered all of my questions. I felt very comfortable with hi More

by Alwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 24, 2018 -

Toyota Universe responded

Alwani, thank you for the five- star rating! We appreciate your positive feedback regarding Armond!

December 19, 2018

Toyota review I am super happy with my experience with Toyota Universe . All I have to say is Armond is the best salesperson I have ever felt with. He was the mo More

by Maral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 19, 2018 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

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