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Toyota Universe

Little Falls, NJ

4.7
2,396 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,396 reviews

April 11, 2018

Excellent Service I came in yesterday and had an awesome service experiance , from the door . Cosmo our sales rep was awesome and i would highly recommend him to my fri More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cosmo
Apr 12, 2018 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! We are glad to know that Cosmo provided you with such excellent assistance and we hope to see you again!

April 10, 2018

Review 5 stars for Toyota Universe! I recommend you go there if you ever need a car. Top quality customer service along with the absolute most professionalis More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Apr 11, 2018 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! We are glad to know that Armond went above and beyond to provide you with such top-notch assistance and we hope to see you again!

April 09, 2018

Honesty I received the best customer service!! Thank you, Toyota Universe!!!! And thank you for all your help, Armond, I will recommend Toyota universe to all More

by Shlom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Apr 10, 2018 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond went above and beyond to provide you with such excellent assistance and we hope to see you again in the future!

April 08, 2018

Excellent At Toyota Universe, I was greeted by Armond Simonian, who helped me find the right car for a great price. Thank you so much, Armond!! I cannot thank y More

by Lombard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship, Armond Simonian
Apr 09, 2018 -

Toyota Universe responded

Thank you for sharing your positive review with us! We are glad to know that Armond and Thomas provided you with such excellent assistance and we hope to see you again!

April 06, 2018

Toyota the best they treat you like the family they make you feel like in your house. I recommend this place george. He help me a lot I recommend universal toyota bec More

by Kmrogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chiquito
Apr 09, 2018 -

Toyota Universe responded

Thank you for taking the time to share your review and recommendation with us! It is a pleasure to know that George went above and beyond to provide you with such excellent assistance!

April 06, 2018

2018 Rav4 Salesman very friendly and accommodating. Listened to what I wanted in my Rav4 and showed me the cars they has to suit my needs. Negotiated the price More

by EMERALDDIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dispenza
Apr 09, 2018 -

Toyota Universe responded

Thank you for taking the time to share your positive review with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope you are enjoying your Rav4!

April 03, 2018

Linda’s experience My daughter was looking to buy her first car, so we went to Toyota Universe, and what a great decision that was! We were helped by Armond Simonian, More

by Hami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Apr 04, 2018 -

Toyota Universe responded

Thank you for sharing your positive review with us! It is a pleasure to know that Armond provided you and your daughter with such excellent assistance. We hope that she is loving her first car!

March 29, 2018

Amazing first experience, George is a great salesperson! Mr. George made my first experience with Toyota beyond incredible! Me. George helped me find the car I am looking for, took his time explaining to me More

by Amir122117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chiquito
Mar 30, 2018 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that George provided you and your father with such excellent assistance throughout your car shopping experience. We are glad to hear that you are enjoying your new car!

March 27, 2018

fraudulent They advertise a price for a vehicle and didn't honor the price for that vehicle. Sales did their part but the finance manager was horrible. He change More

by zee550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Hernandez
Apr 04, 2018 -

Toyota Universe responded

We're very sorry about your negative experience at Toyota Universe and we would like to apologize. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Vanessa Flores, vflores@toyotauniverse.com. Thank you again for your feedback.

March 25, 2018

No hassle no pressure Armond Simonian is the perfect blend of professionalism and thoughtfulness. While I was searching for the perfect car for my family, Armond was ther More

by Alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Mar 26, 2018 -

Toyota Universe responded

Thank you for taking the time to share your positive review with us! It is a pleasure to know that Armond provided you with such excellent assistance throughout your car shopping experience and we hope that you and your family are enjoying your new car!

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