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Toyota Universe

Little Falls, NJ

4.6
2,387 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,387 reviews

March 10, 2018

Review George has been active in checking in on me with my Corolla. I appreciate his help and offers that he has offered me thus far. More

by Jaidadejesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chiquito
Mar 12, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! We are glad to know that George went above and beyond to provide you with such excellent assistance.

March 08, 2018

Do not come to this place I bought a used car from them a while ago. It was my worst experience. It was my first time buying a car, and naïve I let myself get involved by the “ More

by acamilanunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Igne, Razzik
Apr 04, 2018 -

Toyota Universe responded

We're very sorry about your negative experience at Toyota Universe and we would like to apologize. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Vanessa Flores, vflores@toyotauniverse.com. Thank you again for your feedback.

March 03, 2018

Amazing Customer Service George was extremely helpful and understanding with the descions I am making in finding a vehicle. He seemed very interested in getting to know me per More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chiquito
Mar 05, 2018 -

Toyota Universe responded

Thank you for taking the time to share your review with us! It is a pleasure to know that George provided you with such excellent assistance and we hope to see you again in the future!

March 03, 2018

BEST EXPERIENCE AT A DEALERSHIP I was recommended to visit Toyota Universe from a friend for my next lease (Rav4) I traveled from jersey city and gave it a shot. The staff was welcom More

by Marwaibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chiquito
Mar 05, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! It is pleasure to know that George went above and beyond to provide you with such a positive car shopping experience. We hope you are enjoying your new car and we look forward to seeing you again in the future!

February 28, 2018

false advertisement Went to see a offer they had online and come out with the story that some one already pay a down payment. Then promised me a payment run my credit and More

by Noelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Esteban
February 26, 2018

Jacob Toyota Universe certainly exceeded my expectations with their expertise and complete professionalism. Armond Simonian (my car salesman) took his tim More

by Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Mar 01, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! We are glad to know that Armond provided you with such excellent assistance and we hope to see you again!

February 25, 2018

Looking for a new SUV Went to Toyota Universe in Little Falls NJ. Carolyn Fritz was very helpful. I went without my wife. Found a car I love. 2017 Rav. Coming back with th More

by Andrey Jurtschenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Fritz
Feb 26, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! We look forward to seeing you and your wife next time!

February 22, 2018

Excellent service! Will Garcia is a great salesman. Very knowledgeble and courtious. He got me a great deal and i got me out in no time. Will definitely recommend him to More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Garcia
Feb 23, 2018 -

Toyota Universe responded

Thank you for your review and recommendation! It is a pleasure to know that Will provided you with such excellent assistance!

February 22, 2018

Awesome I can’t thank you enough, Toyota Universe! WOW! Thanks to your employee, Armond Simonian, Everything was great but coffee machine and bathroom was o More

by Johhnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Feb 23, 2018 -

Toyota Universe responded

Thank you for sharing your review with us! We would like to apologize about the coffee machine and bathroom being out of order during your visit, but we are glad to know that Armond provided you with such excellent assistance!

February 21, 2018

Good salesman Toyota Universe gave me a great car buying experience. Thanks to Armond Simonian, I was able to pick up my newest car quickly and confidently. Thank y More

by Delson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Feb 21, 2018 -

Toyota Universe responded

Thank you for taking the time to share your review with us! We are glad to know that Armond provided you with such top-notch assistance and we hope you are enjoying your new car!

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