
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,330 reviews
GREAT CUSTOMER SERVICE BY WILFREDO WENT IN JUST TO GET INFORMATION. NOT READY TO BUY YET. YOUR SALESMAN WILFREDO VEGA WAS VERY HELPFUL. ANSWERED ALL MY QUESTIONS AND WAS NOT PUSHY .I WO WENT IN JUST TO GET INFORMATION. NOT READY TO BUY YET. YOUR SALESMAN WILFREDO VEGA WAS VERY HELPFUL. ANSWERED ALL MY QUESTIONS AND WAS NOT PUSHY .I WOULD RECOMMMEND HIM TO ALL MY FAMILY AND FRIENDS. More
Great Service from David Perez David Perez was very helpful in getting us into the car we always wanted. He was patient and understanding to our needs and payments. Excellent servic David Perez was very helpful in getting us into the car we always wanted. He was patient and understanding to our needs and payments. Excellent service More
Questions ANSWERED! I received Sal Gentile's card from a friend, and called him up regarding the new 2016 Rav4. He was extremely helpful and answered all of my questions I received Sal Gentile's card from a friend, and called him up regarding the new 2016 Rav4. He was extremely helpful and answered all of my questions regarding the new vehicle. He was friendly and enthusiastic from the moment he answered the phone. I was happy with the service and look forward to working with him in the future. I would definitely recommend him to all of my friends and family looking to buy a new car! More
5 stars service I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. More
2016 highlander Jorge Hernandez was patient and we worked through all the numbers. I didn't feel any pressure during the process. In the end, we were all more than sa Jorge Hernandez was patient and we worked through all the numbers. I didn't feel any pressure during the process. In the end, we were all more than satisfied. More
Hesham S. Ali, Sales and Leasing consultant Two years ago I leased my first car and was guided in my search by Hesham Ali. Yesterday he helped me with my second lease after I took my car in for Two years ago I leased my first car and was guided in my search by Hesham Ali. Yesterday he helped me with my second lease after I took my car in for service for an accident I was in. He is extremely helpful, kind and honest. Not only did he take care of everything to assure I went home with a brand new car I can afford, but he took on all the worries I would have had to deal with from the accident itself. He made what I thought was going to be a financial-taxing holiday season to a holiday blessing. Thank you SO MUCH Ali !!! I have no reason to ever go to anyone else for my automobile needs. If you want someone you can trust ask for Hesham Ali when you visit Toyota Universe on Rt 41 in Little Falls. More
Above and beyond excellent customer service! This place has definitely made it happen for me. My salesman was John Gwer. He has been exceptional with me. He helped me every step of the way! He ma This place has definitely made it happen for me. My salesman was John Gwer. He has been exceptional with me. He helped me every step of the way! He made me feel extremely comfortable, gave me many options and was super friendly. He was also very funny. One of the best salesman I've delt with by far. I was upside down on a car loan and he worked with me the whole way thru and was extremely patient! Thank you so much John Gwer and Toyota Universe for helping me out. I will definitely be recommending you to anyone i know that is looking for a car. John you made magic happen! More
Kes G Stopped in Toyota universe looking to buy a new car, talked to Goni bojaj he was a very helpful salesman, very professional, answered every question I Stopped in Toyota universe looking to buy a new car, talked to Goni bojaj he was a very helpful salesman, very professional, answered every question I had for him. Highly recommended dealership and salesman. More
Thank you David Perez; Excellent Salesperson! David Perez is an excellent salesperson with patience, dedication and honesty who can make the sales process a much smoother, easier and efficient exp David Perez is an excellent salesperson with patience, dedication and honesty who can make the sales process a much smoother, easier and efficient experience. TY More
2009camry I loved him!!!! So patient so kind so helpful. All my family has gone to him and referred me to him very intuitive and great listener! I am very happy I loved him!!!! So patient so kind so helpful. All my family has gone to him and referred me to him very intuitive and great listener! I am very happy with his and finance department customer service!!! I will recommend him to all my family and friends! I give him an A+ More