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Toyota Universe

Little Falls, NJ

4.6
2,330 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,330 reviews

January 04, 2016

GREAT CUSTOMER SERVICE BY WILFREDO WENT IN JUST TO GET INFORMATION. NOT READY TO BUY YET. YOUR SALESMAN WILFREDO VEGA WAS VERY HELPFUL. ANSWERED ALL MY QUESTIONS AND WAS NOT PUSHY .I WO More

by MadePaulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILFREDO VEGA,, Wilfredo Vega
Jan 04, 2016 -

Toyota Universe responded

Thank you for letting us know that Wilfredo was helpful. We look forward to seeing you when you're ready to purchase your vehicle!

December 31, 2015

Great Service from David Perez David Perez was very helpful in getting us into the car we always wanted. He was patient and understanding to our needs and payments. Excellent servic More

by Hugo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Perez , David Perez
Jan 04, 2016 -

Toyota Universe responded

We're glad to know that David provided you with excellent service! Thank you for choosing Toyota Universe!

December 30, 2015

Questions ANSWERED! I received Sal Gentile's card from a friend, and called him up regarding the new 2016 Rav4. He was extremely helpful and answered all of my questions More

by Kristyn S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore Gentile , Salvatore Gentile
Dec 31, 2015 -

Toyota Universe responded

Thank you for letting us know that Sal was friendly and enthusiastic throughout your sales experience! Welcome to the Toyota Universe family!

December 22, 2015

5 stars service I am goving this dealer five stars thanks to Sabine Schindler, she was very knowledgeable and got me exactly the deal I was looking for. More

by DavidR
Recommend Dealer
Yes
Employees Worked With
Sabine Schindler
Dec 22, 2015 -

Toyota Universe responded

We're delighted to know that you received 5-star service! Welcome to the Toyota Universe family!

December 19, 2015

2016 highlander Jorge Hernandez was patient and we worked through all the numbers. I didn't feel any pressure during the process. In the end, we were all more than sa More

by Mark Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Dec 22, 2015 -

Toyota Universe responded

Thank you for sharing your feedback with us! We're delighted that Jorge made your purchase experience so satisfying!

December 16, 2015

Hesham S. Ali, Sales and Leasing consultant Two years ago I leased my first car and was guided in my search by Hesham Ali. Yesterday he helped me with my second lease after I took my car in for More

by aleesaking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesham Ali
Dec 16, 2015 -

Toyota Universe responded

We're delighted to hear that you returned to Toyota Universe for your second lease! Thank you for choosing our dealership!

December 16, 2015

Above and beyond excellent customer service! This place has definitely made it happen for me. My salesman was John Gwer. He has been exceptional with me. He helped me every step of the way! He ma More

by nolascowelding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gwer, John Gwer
Dec 16, 2015 -

Toyota Universe responded

It's wonderful to hear that you received such great service! We're happy to add you to our Toyota Universe family!

December 12, 2015

Kes G Stopped in Toyota universe looking to buy a new car, talked to Goni bojaj he was a very helpful salesman, very professional, answered every question I More

by kessybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goni Bojaj
Dec 14, 2015 -

Toyota Universe responded

Thank you for sharing your feedback about Goni! Welcome to the Toyota Universe family!

December 07, 2015

Thank you David Perez; Excellent Salesperson! David Perez is an excellent salesperson with patience, dedication and honesty who can make the sales process a much smoother, easier and efficient exp More

by Locachicas3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David A. Perez
Dec 09, 2015 -

Toyota Universe responded

We're so glad to hear that David was an excellent salesperson! Thank you for choosing Toyota Universe!

December 06, 2015

2009camry I loved him!!!! So patient so kind so helpful. All my family has gone to him and referred me to him very intuitive and great listener! I am very happy More

by perupam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Dec 07, 2015 -

Toyota Universe responded

Thank you for sharing your feedback about your experience with Jorge! It's great to know that he's been so helpful to you and your family. Enjoy your new Camry!

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