Toyota Universe

HORRIBLE EXPERIENCE I called to make an appointment for service. Since making that appointment, I received several calls from the dealership service dept. and they immedi I called to make an appointment for service. Since making that appointment, I received several calls from the dealership service dept. and they immediately hang up when the phone is answered. I can hear the background noise and know it is from that dealership area. When I called about the hang ups, I got Janell on the phone who was totally incapable. She started making facts up which made no sense. When I tried to get her to focus, she hung up on me. I called back and asked for the manager. Jimmy got on the phone, would not answer any questions, kept interrupting me, raised his voice and then hung up on me. TRUST ME - GO TO ANOTHER DEALER! More

2015 Corolla LE plus Service was great and everyone was very helpful. Jorge Hernandez was a great sales man. Toyota universe is a great place with great prices. Thank you Service was great and everyone was very helpful. Jorge Hernandez was a great sales man. Toyota universe is a great place with great prices. Thank you for our new Corolla. More

Amazing Experience This is a great place to get a new car! If you know what you want, or even need help finding something that works best for your lifestyle, ask for Kev This is a great place to get a new car! If you know what you want, or even need help finding something that works best for your lifestyle, ask for Kevin Adams. He is a great salesman, honest, easy to talk to and listens to you. A great person to work with. Thanks! More

2013 rav4 It was a pleasure to buy my Rav from Jose. He was knowledgeable and I never felt like I was being pressured into buying. He is a Todd person to work It was a pleasure to buy my Rav from Jose. He was knowledgeable and I never felt like I was being pressured into buying. He is a Todd person to work with and I highly recommend him. More

2016 corolla Jorge hernandez was very pleasant and extremely knowledgeable made our visit smooth. He helped us understand the difference between the cars as well Jorge hernandez was very pleasant and extremely knowledgeable made our visit smooth. He helped us understand the difference between the cars as well as the pricing good asset to Toyota. More

2015rav4 Jorge Hernandez provided excellent sales service, a pleasant personality, and worked well with me. I would recommend him to my friends and family. Jorge Hernandez provided excellent sales service, a pleasant personality, and worked well with me. I would recommend him to my friends and family. Overall good experience. More

2015 RAV4 xle Thanks Jorge Hernandez for help to select the vehicle right for me. I recommend the dealer helpful and service excellent For any buy new or used Thanks Jorge Hernandez for help to select the vehicle right for me. I recommend the dealer helpful and service excellent For any buy new or used More

2015 rav4 Recently bought a Toyota rav4 from Toyota Universe. Had the pleasure to work with Jorge Hernandez to find the right car for me and my family. Would h Recently bought a Toyota rav4 from Toyota Universe. Had the pleasure to work with Jorge Hernandez to find the right car for me and my family. Would highly recommend! More

Sales I have a very nice experience sale deal with Hisham Aly as I rate him as one of the best sale person I ever meet. I suggest Hisham for refer to friend I have a very nice experience sale deal with Hisham Aly as I rate him as one of the best sale person I ever meet. I suggest Hisham for refer to friends and ?-worker if they are iterating for new car. Thanks Hisham and his dealership for every think and I really like my new car. More

Amazing Experince Congrats to Kevin Adams for landing a great job at Toyota Universe. He is a hard working gentlemen. Great guy, ask from him if you need anything Congrats to Kevin Adams for landing a great job at Toyota Universe. He is a hard working gentlemen. Great guy, ask from him if you need anything More