
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,314 reviews
2009 camry Absoluted great services i will recomend buy from jorge hernandez great seleccion vehicle and good condition my next put chase i will be a New car Me Absoluted great services i will recomend buy from jorge hernandez great seleccion vehicle and good condition my next put chase i will be a New car Me gustó la atención y el servicio. More
Mr. Smith Jose Dominguez was very helpful he had no problem answering all of our questions and knew what he was talking about. Would have no problem dealing wit Jose Dominguez was very helpful he had no problem answering all of our questions and knew what he was talking about. Would have no problem dealing with him again. More
Not recommend The worst dealer ever i buy used car from them with extended warranty and i drive the car for 100 miles and i have flat tire check engine lights vdc o The worst dealer ever i buy used car from them with extended warranty and i drive the car for 100 miles and i have flat tire check engine lights vdc off slip light i take my car to firestone to change the two rear tires and change exhaust for 900$ and firestone mechanic found power steering need to replace and rack& pinion and some mor problem will cost another 3000$ i drive the car for 100 miles only and the car price was 7000$ and i found that i have to spend 4000$ to fixe it the salesman told me that the car have one month warranty plus the extended warranty which i bay 2000 $ for it when i go back to the dealer they said they sell the car as it is they didn't fix any thing . The worst place ever the worst service . With my experience with this dealer i will never recommended for anyone. they sell junk cars More
Not too bad So I put in an online inquiry on a car and Jose sends me a voicemail to make an appointment. I come in one day, and Jose greets me. He then hands me o So I put in an online inquiry on a car and Jose sends me a voicemail to make an appointment. I come in one day, and Jose greets me. He then hands me off to Stephen Rosario, who was a young guy. So, I tell Stephen, I appreciate him helping me because he is really nice and easy to talk to, but I did NOT like that Jose handed me off. I told Stephen I want NOTHING to do with Jose, so he better not call or email me. After seeing the cars there, I just wasn't interested in anything. After that day, I would go back ONLY to talk to Stephen, but STAY AWAY from JOSE, he's not worth the time. More
2012 Accent Excellent in service and everything that we needed and asked for he did his best to meet us half way. It was a successful night and a wonderful servic Excellent in service and everything that we needed and asked for he did his best to meet us half way. It was a successful night and a wonderful service, we ended the night with a great car and a smile on my face while driving home the car the same night. More
Sales I bought two cars from Armond Simonian. It was a great experience. I felt no pressure what so ever. He was so understanding and will definitely recomm I bought two cars from Armond Simonian. It was a great experience. I felt no pressure what so ever. He was so understanding and will definitely recommend everyone to him. Thank you very much for your great help More
Great costumer service Armond was wonderful during the sales process he showed us everything about the car and answered all our question, could not be more pleased. He's man Armond was wonderful during the sales process he showed us everything about the car and answered all our question, could not be more pleased. He's manager thoms was great as well More
excellent service Thank you Mike for the excellent service. I will come back for our third car. This is the fastest and simplest car purchase I have ever made. We have Thank you Mike for the excellent service. I will come back for our third car. This is the fastest and simplest car purchase I have ever made. We have a number in mind and Mike met it and made the deal and we took the car home. Popcorn is truly exceptional better than the movie theater. I will be back. thank you toyota universe More
Mario Esteban very helpful Mario orient me for what i need and help me to look for my right vehicle i will recommend him to anyone and the dealer. Mario orient me for what i need and help me to look for my right vehicle i will recommend him to anyone and the dealer. More
EXCELLENT EXPERIENCE & SERVICE w/ LUTHER ST. ELIEN (8/28/15) I had been visiting many dealerships and conducting research before settling on purchasing a 2015 Camry. Out of the 10 dealerships (including other b I had been visiting many dealerships and conducting research before settling on purchasing a 2015 Camry. Out of the 10 dealerships (including other brands) that I had visited or contacted, I immediately felt most comfortable at Toyota Universe. I ended up purchasing the car thru T.U. on 8/28/15 after working with LUTHER ST. ELIEN. My initial contact was with Jose Dominguez who discussed and Edmunds price guarantee and ensured that the car I was looking at was ready upon my arrival. The very courteous Mr. Dominguez made sure to introduce himself and thank us for the consideration of Toyota Universe. I was then set up with salesman Luther St. Elien. Luther was excellent from start to finish and through to this day following up and ensuring all has been taken care of. We laid out exactly what we were looking for and despite the online Edmunds car that I identified not being the exact model and color I wanted in the end, Luther worked to ensure that I was able to look at and consider other options. We felt very comfortable throughout the process, no added pressure, and Luther worked with us thoroughly to ensure we would leave happy customers. He succeeded and I can't thank him enough. The process with Luther was seamless and I will recommend him to friends and family. A+ service from him as well as from Jose Dominguez and the finance manager we worked with, Remy Braddock. All three gentlemen took ownership of the car sale & buying process and created a very satisfied customer who will consider Toyota Universe first with future car purchases. More