
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,308 reviews
2015 RAV4 limited Jorge was excellent today. He was completely knowledgeable about the car and purchase/lease options. Jorge was patient and called me back after he ret Jorge was excellent today. He was completely knowledgeable about the car and purchase/lease options. Jorge was patient and called me back after he retrieved my EZPass after I had already left. I would recommend Jorge to any prospective client interested in a new Toyota. More
2005 colorado Thanks jorge Hernandez ver y helpfull with the pick up Colorado i recomend te dealer for any purchase nice place to be the explain how easy buy a car Thanks jorge Hernandez ver y helpfull with the pick up Colorado i recomend te dealer for any purchase nice place to be the explain how easy buy a car ajuste to my montly payment. More
2015 Corolla There has been a noxious odor in my car when the heat or the air is on since I purchased it in October 2014. I have had the car there numerous times, There has been a noxious odor in my car when the heat or the air is on since I purchased it in October 2014. I have had the car there numerous times, starting from the week that I purchased it. there is an underlying odor that comes from the air/heat ventilating system that you will not notice from just bringing it into the service dept and having them put the air on, when they are working in the garage and smelling all kinds of smells. You have to drive the car for a week or so, getting in and out to notice it. I had the car in for service two weeks ago and, again complained, about the 10th time. They must have sprayed something into the system, because for 2 days the odor was gone. The third day it was back. I get no satisfaction from the service department. They act like something is wrong with me. I am very dissatisfied and going to further proceed with this issue. More
Wilfredo Vega professionalism I went looking for a car for my daughter. WIlfredo Vega was professional , and did not pressure me to buy a car - he answered all my questions. I will I went looking for a car for my daughter. WIlfredo Vega was professional , and did not pressure me to buy a car - he answered all my questions. I will defintely return with my daughter in the near future. Wilfredo is professional , funny and knows any information that is asked abut the cars in the lot. It is a pleasure to deal with someone who does not pressure you to buy , but wants one to make an informed decison. I will recommend Wilfredo to my firends andwork colleagues. More salesmen should be like Wilfredo. More
RIP OFF I brought a used 2010 Honda Fit with 47,111 miles on it on March 14, 2015 and I thought I had a good deal because of the car fax report Luther St. Eli I brought a used 2010 Honda Fit with 47,111 miles on it on March 14, 2015 and I thought I had a good deal because of the car fax report Luther St. Elien gave me. The total cost of the car was 13,502.00. I put $2,000.00 down. Within 2 months the A.C stopped working completely and then the tires started losing air slowly. Come to find out 2 of the tires were plugged. I checked out the Kbb value and found out it was only worth $7,000-$8,000 which means I ended up paying $4,000-$5,000 more then what the car is actually worth. I don't think anyone should go here since they take advantage of people. I don't want no apology because the damage has been done and that will not get my money back. More
2012 corolla le I recommend jorge hernandez in Toyota universe very professional and services helpful with the purchase for my friend For the best car for him and fi I recommend jorge hernandez in Toyota universe very professional and services helpful with the purchase for my friend For the best car for him and financev More
2012 corolla Very helpful on such a big decision. Couldn't have done it without him. Would definitely recommend to other people. Very help and nice guy Very helpful on such a big decision. Couldn't have done it without him. Would definitely recommend to other people. Very help and nice guy More
2015 RAV4 xle Jorge Hernandez thanks for help us to purchase new RAV4 very gentle and knowlogic about Toyota product I recommend his for the next buy new or used Jorge Hernandez thanks for help us to purchase new RAV4 very gentle and knowlogic about Toyota product I recommend his for the next buy new or used More
2015 RAV4 xle Thanks. Jorge Hernandez with the purshase for new RAV4 best people and very helpful I recommend to buy from him you and the dealer have a lot selectio Thanks. Jorge Hernandez with the purshase for new RAV4 best people and very helpful I recommend to buy from him you and the dealer have a lot selection in new toyota new and used More
2014 Chevrolet Cruze LS - Joze Dominguez I already had my eyes on this car model, and my mind was set on it - I was simply looking for the best possible price. When I first found this car o I already had my eyes on this car model, and my mind was set on it - I was simply looking for the best possible price. When I first found this car on Google (which re-directed me to the Toyota Universe Website), I knew it was just a question of actually seeing the car and figuring out the price to make the deal. Luckily, I knew what I wanted, and I encountered someone who dreamed with me. Jose Dominguez had me locked from the beginning. Mr. Dominguez works with the Online Customer/Sale Service Department of Toyota Universe, and I couldn't be happier to have come across him. He did everything in his power to provide the best possible service. We came across several problems during the deal, and I have never seen someone so dedicated into solving the problems he solved for me during the process. He stood 4 hours on the floor with me; back and forth talking to Insurance Companies. It was probably the biggest headache he had at the job so far - but he was competent enough (with great professionalism), and patient enough, to solve everything we had to solve, and for me to walk out of there with the Best Customer Satisfaction (and the biggest smile on my face - of course). If you're looking to have the same experience, look for Jose Dominguez This is a well deserved Customer Review. Thank you for all you have done for me. Hope you encounter success and joy in your life. Best Regards, Diana Braga More