Toyota Universe

best deal I got the perfect that i wanted. the deals were great and i saved lot of money because of the best sales associate. Overall i recommend this dealer I got the perfect that i wanted. the deals were great and i saved lot of money because of the best sales associate. Overall i recommend this dealer ship. More

New vehicule The gentleman that helped me was extremely helpful. He didn't push me to thanks jorge hernandez for show me explain about car he pick a car I didn't The gentleman that helped me was extremely helpful. He didn't push me to thanks jorge hernandez for show me explain about car he pick a car I didn't want, he let me pick the car that I wanted.. Very nice and professional More

BEST SALEMAN EVER! I love my new car Scion TC and especially appreciated the service and care in which I was provided by my salesman Feranado Castro was EXTEMELY FRIENDL I love my new car Scion TC and especially appreciated the service and care in which I was provided by my salesman Feranado Castro was EXTEMELY FRIENDLY,PROFESSIONAL. he was very helpful with the buying process was not pushy and spent his time and went into a lot of detail to help us make the decision that was right for THANK YOU, Feranado . I would definitely recommend you. Jaime C More

Very Pleasant The gentleman that helped me was extremely helpful. He didn't push me to pick a car I didn't want, he let me pick the car that I wanted.. Very nice an The gentleman that helped me was extremely helpful. He didn't push me to pick a car I didn't want, he let me pick the car that I wanted.. Very nice and very pleasant. More

Good Experience Based on the Salesman. I went to Toyota Universe on 6/11/15 with the intent of purchasing a certified used car. I was accompanied by a family member who had more experience I went to Toyota Universe on 6/11/15 with the intent of purchasing a certified used car. I was accompanied by a family member who had more experience with the process. The receptionist was very nice. The dealearship provides water, coffee or popcorn if you heart desired it. However, what made the difference and will bring me back to this dealership was the salesman Mike Garcia. Mike was not the typical salesman. Most salesman tend not to try to truly understand where their clients were coming from. Mike was the total opposite, he took the time to know us and see what we wanted and tried to make it happen. He listened to all our demands and tried to find a common ground where as customers we did not feel as if we were being taken advantaged of. He obliged when we wanted to compare their pricing to other sources. And we were getting ready just forgo the whole process, he found a way to appease the various conflicts of interest in a professional manner. I would definitely recommend Toyota Universe to a friend or any customer. But like I said, if you are going there: Ask for Mike Garcia and tell him Georgia P. sent you. You'll be treated with the decency and respect that you deserve as a customer. He was a stand up salesman and and as customer, thats a key element to having a good experience that ends with the end result you were looking for. More

Great car Intended on buying a used car. However, I ended up leasing a new car and so far it's the best decision I could have made. Absolutely love it. The s Intended on buying a used car. However, I ended up leasing a new car and so far it's the best decision I could have made. Absolutely love it. The salesman was helpful and courteous. The only reason I did not give 5 stars is that I was not thrilled the finance guy. The guy had such a heavy accent, I couldn't understand him. More

corolla Hesham ali was courteous and professional. He answered all my questions and helped me find the car that was right for me. I wIll definitely recommend Hesham ali was courteous and professional. He answered all my questions and helped me find the car that was right for me. I wIll definitely recommend him and toyota universe to all my friends More

Fair Dealership Dealer was willing to consider all factors when considering price and price was more than fair. I would purchase another car from this dealership.h Dealer was willing to consider all factors when considering price and price was more than fair. I would purchase another car from this dealership.h More

Most Caring Salesman! I had a 2012 Camry, hybrid XLE and I loved it. I came to Toyota Universe looking for a similar 2015 Camry, hybrid, XLE with all of the new safety fe I had a 2012 Camry, hybrid XLE and I loved it. I came to Toyota Universe looking for a similar 2015 Camry, hybrid, XLE with all of the new safety features and light exterior color. Hesham Ali, my salesman, was most helpful. He showed me that the features I wanted were in the AT (Advanced Technology) package. He also almost immediately provided me with leasing information and the value of my trade-in. Unfortunately, all of the available cars were in black or dark gray. He was always available to give me progress reports and guide me to possible alternatives. He was the most caring and helpful car salesman that I have ever dealt with! More

thanks again mike Mike you have been great. This is number four. We will bring the whole family to you mike. Again thank you toyota universe. Thank you Mike you have been great. This is number four. We will bring the whole family to you mike. Again thank you toyota universe. Thank you More